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SERVPRO of Guelph

SERVPRO of Guelph

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3.9 Google Review
558 Massey Rd #2, Guelph, Ontario, N1K 1B4, Canada
(519) 837-8787 www.servproguelph.com
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Google Reviews

Refresh Reviews 3.9


Feb 13, 2018
Had a basement full of water when I woke up and called them around 5:30 AM. One of the owners got here in like 30 minutes and took the toilet off to let the water escape. The crew showed up about 45 minutes later and took care of everything else. They were very polite and professional. Love servpro

Sep 13, 2017
With the flooding in Windsor of over 6000 homes the restoration companies were overloaded. You serviced over 100 homes mine included and I appreciate the quick and professional service. As a individual in customer service I give what I expect to receive....every person that came into my home was genuinely concerned and sympathetic to our family. The fact the owner of this serv pro came to my house as well is beyond the call of duty. Thank you to all of you!!! Christine and family

Aug 17, 2017
Our business flooded in the spring. Serv pro was there within 50 minutes and were in contact with us 24/7 weekends evenings days whatever we needed to work with us and help our business through this absolute disaster of nature. They have very hard working crews and really went the extra mile to make sure all affected areas were remediated properly and extensively using state of the art equipment to detect moisture and mould that could not be seen by the naked eye. Both owners of the company came by to make sure the work was done and everything was satisfactory. I'd send them to my own mothers house in a heart beat.

Jan 9, 2018
Four phone calls to have someone assess the mould issue in my basement. When a representative (Keith) finally kept the appointment scheduled, he down played the entire situation. I have yet to receive a quote, it's been more than a month. Very disappointed with the service and lack of respect.

Mar 14, 2017
WORST restoration company ever. I only gave them one star because Google wouldn't let me give them ZERO. My basement flooded, and they came to collect thousands of dollars worth of furniture and electronics to assess the damage, and they were rude, unsympathetic, and had no regard for the condition of my furniture. When they arrived, one of the guys actually said, "I don't even know what we're doing here," before attempting to take my very expensive belongings. They were unknowledgeable and had no idea of the situation, and made no effort to protect the condition of my stuff. They carelessly packed my delicate, glass furniture into a steel van, that was filled with boxes and 2x4's. They wouldn't lift my couch because they said it was "too heavy" before even trying to lift it. I asked them where they would be taking my stuff and they didn't have an answer for me. They were SO RUDE and careless that I made them unpack my stuff, and leave it, and am going with a different restoration company. As if my basement flooding and all my stuff being wrecked wasn't a terrible enough situation, I had to deal with these terrible, rude, inconsiderate, unknowledgeable people who would have broken my stuff even more had I let them take it. WORST CREW EVER. WORST CUSTOMER SERVICE EVER.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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