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EnviroTech - Niagara Falls NY

EnviroTech - Niagara Falls NY

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1.0 Google Review
1755 Factory Outlet Blvd, Niagara Falls, New York, 14304, United States
(716) 884-0400 naturallythebest.com
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May 23, 2017
Not one person has had the courtesy to call me back or email me. I have left numerous messages and emails. We were very happy with the company until now. Had a problem with automatic billing but that was solved. If our tech guy came recently - we still have huge bees in front of our condo and on our deck as well as ants in the house. I would like him to spray inside like he has in the past but I cannot get through to them. I am ready to quit this company. Our tech gut Joe is very nice. Why will they not contact us? May 22 We finally heard from someone. They sent another tech on Sat who did a good job. Thank you.

Jan 16, 2017
When they actually do your service most of the techs that come out are great. The corporate side of things is a whole other matter. They tell you one thing on the phone and then they don't follow through with what they actually tell you. Every time there was a service call scheduled I would have to call in and then the last "service" call they charged us for I saw no one come out or a door tag within the hours they say he came and they did the call 2 days out of our contract and billed us an additional $108. When I contacted their accounting department they said you are out of contract and your contract auto-renewed when I was told by the office manager 2 months before that I would get a renewal notice that I would have to authorize. The office staff basically tells you whatever they think you want to hear to get you off the phone and their corporate office doesn't even respond to BBB or NYS General Attorney complaints.

Oct 19, 2017
Robert and Bob Allen you should pay your employees. You deserve 0 stars.

Jan 2, 2017
This is a terrible company. They are unable to keep accurate billing and service records and contracts. And they are impossible to contact.

Mar 3, 2017
worst company ever - charged extra for "organic" pest control; consistently late - each person had a different story, none got rid of the ants and I suspect they used the same sprayers for all chemicals because there were none marked separately on the truck - much better results doing it on my own

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