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SERVPRO of South-East Monroe County

SERVPRO of South-East Monroe County

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4.2 Google Review
60 N Lincoln Rd, East Rochester, New York, 14445, United States
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Refresh Reviews 4.2


May 15, 2018
Very happy with Servpro after fire clean up. The techs they sent were friendly, helpful and efficient. The clean up was done in 3 days which we thought was fast considering it was the whole upper floor and they cleaned everything. Rooms without fire damaged were organized and deep cleaned and looked better than when we left! Rooms with fire damage were also left surprisingly clean and they salvaged/cleaned anything they could. We felt completely comfortable with them in our home which is important. We would recommend them to anyone for clean up needs.

May 30, 2018
Terrible customer service and terrible attitudes. I wish I had listened to my adjuster and gone a different way. Listen to your insurance adjusters and don't feel pressured to use scam artists like this company. I gave them one star because I had to. POOR POOR POOR COMPANY. Their staff even talked about how terrible they get treated. They don't even use their own people most of the time. I will never use this company again and urge each of you reading this to look elsewhere.

Oct 20, 2017
ServPro was recommended to me by a friend who was VP of a local college that used their services successfully. I had water damage to a finished basement. ServPro professionally handled all matters related to prompt, full and proper remediation. The crew was professional and conscientious. I really appreciated that the owner himself came to do a final walk-through inspection and customer satisfaction check-in. It was discovered that couple matters required some additional attention and this was handled in the same prompt and pleasant fashion as the rest of the interaction. I would definitely hire ServPro again.

Apr 21, 2017
I have called SERVPRO to my house numerous times. I have always received prompt and courteous service. The staff was very patient with all my questions and concerns. They have turned many stressful situations into a positive outcome. Thank you SERVPRO!

Apr 28, 2017
We couldn't be more satisfied! We recently had a sump pump failure the day before we were leaving for vacation. We called Servpro after work hours on a Friday night in a panic. They helped connect us to a plumber who replaced the pump and at the same time, their manager and an employee came over and immediately started the clean-up of our finished basement. Within a couple of hours they had prepared the site and setup all the drying equipment. We were able to leave for our vacation with peace of mind that we were in good hands. Our finished basement has now returned to the condition it was before the flooding. We are very impressed with the level of service we received from this Servpro branch and wouldn't hesitate to use them again if need be.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


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