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SERVPRO of South-East Monroe County

SERVPRO of South-East Monroe County

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4.2 Google Review
60 N Lincoln Rd, East Rochester, New York, 14445, United States
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May 15, 2018
Very happy with Servpro after fire clean up. The techs they sent were friendly, helpful and efficient. The clean up was done in 3 days which we thought was fast considering it was the whole upper floor and they cleaned everything. Rooms without fire damaged were organized and deep cleaned and looked better than when we left! Rooms with fire damage were also left surprisingly clean and they salvaged/cleaned anything they could. We felt completely comfortable with them in our home which is important. We would recommend them to anyone for clean up needs.

May 30, 2018
Terrible customer service and terrible attitudes. I wish I had listened to my adjuster and gone a different way. Listen to your insurance adjusters and don't feel pressured to use scam artists like this company. I gave them one star because I had to. POOR POOR POOR COMPANY. Their staff even talked about how terrible they get treated. They don't even use their own people most of the time. I will never use this company again and urge each of you reading this to look elsewhere.

Oct 20, 2017
ServPro was recommended to me by a friend who was VP of a local college that used their services successfully. I had water damage to a finished basement. ServPro professionally handled all matters related to prompt, full and proper remediation. The crew was professional and conscientious. I really appreciated that the owner himself came to do a final walk-through inspection and customer satisfaction check-in. It was discovered that couple matters required some additional attention and this was handled in the same prompt and pleasant fashion as the rest of the interaction. I would definitely hire ServPro again.

Apr 21, 2017
I have called SERVPRO to my house numerous times. I have always received prompt and courteous service. The staff was very patient with all my questions and concerns. They have turned many stressful situations into a positive outcome. Thank you SERVPRO!

Apr 28, 2017
We couldn't be more satisfied! We recently had a sump pump failure the day before we were leaving for vacation. We called Servpro after work hours on a Friday night in a panic. They helped connect us to a plumber who replaced the pump and at the same time, their manager and an employee came over and immediately started the clean-up of our finished basement. Within a couple of hours they had prepared the site and setup all the drying equipment. We were able to leave for our vacation with peace of mind that we were in good hands. Our finished basement has now returned to the condition it was before the flooding. We are very impressed with the level of service we received from this Servpro branch and wouldn't hesitate to use them again if need be.

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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