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Nov 5, 2018
Would not use them as they love to take the case details tell you you definitely have a case we have capacity and we will get back to you in 48 hours. Then sorry we can't take your case on call the law society. No point wasting your time and effort use someone else as you won't get anywhere with them.

Mar 2, 2019
Our experience with Irwin Mitchell was and continues to be difficult and extremely unhelpful, our case handler MR SHAHUL SHAHAAN is an absolute joke of a solicitor, his knowledge in his discipline is limited and frankly does not know his chapter, out of at least 30 plus conversations with the firm over the past year we have only managed to speak to him 7/8 times and those conversations have not been constructive at all, he can't wait to get off the phone, the secretary's (no fault of theirs) pass on the message to call us back and he has never once called us, it has been continuous chasing from us. In a similar case a few years ago the previous firm kept us informed of the progress at all times and exhausted all routes to maximize the overall outcome in our favour, with what we had learnt from the previous case we put this forward to Mr Shaahan and it was brushed off as 'this is not possible' but only to find out it was possible from another solicitor with Irwin Mitchell by that time the paperwork had been signed and agreed.

Jan 11, 2019
Very poor service, thier focus is manipulation and money. No consideration for families loss or support keep well away

Nov 13, 2018
Dealt with my case superbly and I would recommend to use this firm cause my case handler Joanna was marvelous did a great job also every time i called to get updates the response was immediate. R. Free...

Dec 8, 2018
Do not instruct this firm as a deputy for your loved relative. Their promise of a strong working relationship with family evaporates as soon as they get their CoP rubber stamp; and I could not un-recommend them more strongly. They are simply awful.

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