Salon Bardot - AVEDA Concept - Beauty Salon - Mississauga, ON - VerView
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Salon Bardot - AVEDA Concept

Salon Bardot - AVEDA Concept

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4.3 Google Review
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212 Queen St S, Mississauga, Ontario, L5M 1L5, Canada
(905) 567-8701 www.salonbardot.com
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Refresh Reviews 4.3
Nov 1, 2018
I always get a great colour and haircut at Salon Bardot! I have a really busy life and they always work to accommodate my schedule and they are always on time!! The space is welcoming and enjoyable to be in, and the staff treat everyone exceptionally well! I would highly recommend Salon Bardot to anyone looking for a really wonderful place to relax and be pampered.
Sep 12, 2018
I'm a fair person. The lady was nice and had a smile on, but she seemed like she was rushing me out. I've been here couple of times prior to my third time. I do have normal salon I go to and I wasn't able to get a cut quicker sooner than I wanted. This will be the last time getting my hair cut there. I've asked for lots of layers. When it was all done it looked like a straight cut to me. So that was the cut. Now the wash..I got water sprayed on my eye which I'm okay with. It happens. But she wiped my eye with her apron. Which was very unsanitary from a customer's perspective. how do I know if shes wiped on other people?the last one was what made me wanted to write a review. She wiped the bottom of her shoes with the towel that was used for to dry my hair. It wasn't used again on me, but it makes me question their sanitary standards. In response to your reply. It is very sad that you have denied what had happened to the customer. I have never in my life wrote a bad review for anyone. But it is because what happened I had to write it. To say that a customer is lying is not ok. Plus if read in my review. I did not in any way had a tone of that the person "maliciously" did what she did. I simply stated what actions happened. And you did not understand my concern. The towel that was used to wipe the shoes was not ok to do . Yes I understand it will be washed, but as a customer I do not want to know the towel used to dry my hair or whatever, was used to wipe the bottom of the shoes. Even if you are doctors, etc as you say they are. It does not mean they follow the health and safety standards. For the camera. It is only words coming from you. And as for the apron, it is the apron that the stylist wears when they have clients. I do not understand what apron you are referring to where you have to climb up to get it. Almost any hair salon I go to wears an apron where they can put tools. Lastly , why do you need to remind your staff if you know that didn't happen. It is because you know certain staff aren't holding up the health standards.
Aug 24, 2018
Long time customer. My last appointment was horrible. It was quite clear I was a huge inconvenience and not a welcome customer. Came in to have my roots coloured. BIG MISTAKE. When she was done....my hair was orange 🍊 and looked completely destroyed. She knew she had screwed up but DID NOT ONCE APOLOGIZE. All she said was”come back Saturday and I’ll add some highlights”. Nope! Never to return. RESPONSE TO OWNER Thank you for your response. I didn't even think to post a review until I received an email from the Salon suggesting to post a review with Google. I posted a photo of my hair - I was not going from dark to light....my hair had been blonde for some time. I was only getting my roots done. Unfortunately becasue I had an engagement the next day I had to cover the orange that night. As far as not charging me, I wasn't told I wouldn't be charged. I was told I would be charged on Saturday when the "highlights" would be applied to help "blend" the colours.
Sep 12, 2018
First off, this Salon has a good reputation and overall there are alot of good experiences and reviews here. But lets be honest, there has been some bad reviews as well. What I am disappointed in is the fact the owner argues and disagrees with a " Customer" review based off of their visit. The fact you are denying that somebody experienced a bad experience after coming to your salon several times before, shows that you really don't care that much how your customer feels. If you did, you would not have handled it that way. The fact that you say you reviewed the cameras for something without even knowing who the person writing the review is, shows that you're just trying to protect your business. Where you went wrong is calling a customer a liar.Never call a customer a liar..!! Especially on a review so everyone can see it publicly. That's poor business management. You weren't there when she was, and coming from someone in a Managment position, I would suggest handling a bad review in better way/tone. I gaurentee you didn't review the cameras because she didn't even mention when she was there. The fact you state that your staff are doctors and nurses and know everything about health is just ridiculous. Accept the bad review and try and make up for it, instead of fabricating a story and trying to redeem the bad experience. "CUSTOMER IS ALWAYS RIGHT" as a business owner. It's different if this was the same person writing multiple bad reviews. Reading the fabricated argument and not even acknowledging the customer having a bad experience has totally turned me away from your business. I honestly cannot believe you would spend that much time on a review to argue with a customer.
Jul 10, 2018
This was my first time at this salon. I had an updo appointment booked with Ying and was told she was a senior stylist. Although the staff was very friendly my hair was an absolute disaster! The curls looked as though I had slept on them for many nights and Ying burned my forehead with the curling iron! I would NOT suggest coming to this salon for an updo!! With the regards to the response from the owner, I sincerely appreciate your reply. As per your response, you intend to make things right. Please let me know how you would like to go about remedying my experience at your salon because I am not sure of how to contact you directly. Sadly, my forehead is still burnt! Thank you for your time.

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Opening Hours

Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:9 am - 5 pm

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