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Ulta Beauty

Ulta Beauty

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3.7 Google Review
20580 Homestead Rd, Cupertino, California, 95014, United States
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Google Reviews

Refresh Reviews 3.7


Feb 20, 2018
Horrible customer service. Employees follow you around like you're going to steal something. Several of the displays were untidy and messy. The cashiers are rude. I will never shop at this location again. The entire experience from the moment I walked in sucked. ---Updated-- Are the local guides being paid for these positive reviews? This Ulta has horrible customer service. Do not pay attention to the obviously biased local guide reviews.

Mar 2, 2018
Employees follow way too closely. They are highly judgmental, biased and stereotype you, based on a multitude of factors from the way you look to what you carry . This is a place where a customer can come and try some makeup. So I wouldn't like to be over-dressed here , just to avoid the pains of removing make up to try out new ones . Besides,they don't keep enough makeup removal aids and when you ask them for help with it, they give you something very stingily. I carry my own wipes & hold them out visibly just to avoid the horror stories of theft accusations. The last time that I was here, a lid from a concealer rolled out from where I was standing. I was accused of dropping it . Well, for a moment I thought that I had, and I was quick to apologize but the employee just rolled her eyes for God knows what, as nothing had even spilled over! All the drama when I had not even dropped it, as I noticed that it was rolling over from a different rack. I used up all my points at the billing that day, resolving that I would stick to Sephora for premium products and Target for drugstore backups. Their facial services weren''t worth a dime after Madison left

Feb 14, 2018
Excellent customer service, very attentive and knowledgeable. Another plus for me is that they keep products stocked. I dont have to make numerous trips to different Ulta's because they have what i need in stock.

Nov 18, 2017
good selection of cosmetics. a bit pricy

Oct 8, 2017
This is a typical Ulta, tons of makeup and hair products. There’s a salon and a Benefit Brow Bar. Employees are welcoming and helpful.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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