Please do your research before you use this salon. Very dishonest. I had extensions done through them. They charged $1500 and the first set were amazing they lasted a year. I ordered another set before I moved out of state. It was obvious they weren't the same and once I went to my new salon (which was supposedly recommended as someone else who used this brand of extensions through fused) they stated the extensions were not good and not any brand they use. That salon sent them back to fused and they reordered more. Round 2 same issue, both sets fell apart in one month. Went to yet another hairdresser out here (for a second opinion) and they also said they were very low quality. When they themselves called fused, fused refused to release the name of the extension company. I have since called about 10 salons and asked what extension brand they use and all of them have given me the name of the company they use. So my new hairdresser started digging found something online for $150.....it came in the EXACT packaging the second set they sent came in! Meaning these aren't high quality salon extensions they are cheap internet ones anybody can order. And if you call them to resolve it you will never get a call back. Another sign of how shady and dishonest they are because they wont even have a conversation over the phone and duck calls. So I was charged $1500 for extensions that fell apart in one month and that are not a salon specific brand. So now I am going to make sure everyone knows about how dishonest this practice is and how they will make zero attempts to fix anything. Wont even return a call. I will also be contacting the better business bureau. Please, as someone how has been getting extensions for years and now has quality extensions in again, no salon withholds the information of who their product is from. Do not get involved with this hair salon you will be ripped off. I do think Sarah is a good hair stylist but after going there for years and spending well over 10,000 in this place I would expect to 1) Not be ripped off and 2) a refund after spending $1500 to have the extensions fall apart in one month. Especially when my last set lasted a year........very clear they ordered something cheap and not what I originally had just to make more money off me and probably figured since I would not be out of state wouldn't have to deal with the repercussions of it. Very wrong assumption on their part. I will ensure everyone hears about this experience and will not swallow this quietly. Again out of respect for them I called but since the owner can't be bothered to call back I will now take the social media route.
And now the owner is saying I used a different salon than recommended. All lies, I went to the salon they gave me the name of. More passing the blame. Very strange that two different hair dressers out here both said these extensions are the issue. One being the one fused recommended and the other being another reputable salon for a second opinion. I guess no one in this state knows what their talking about lol.