Salon Blu

I was referred here by a friend and was pleasantly surprised. They offer you a drink while you are waiting and getting your hair worked on. The receptionist was very friendly and Annie was extremely skilled with my hair. I definitely recommend this place to anyone who wants a great hair cut.

Hands down the worst experience of my life. I would give it a --20 if I could. My profile picture is before they screwed up my hair. The lady that was cutting my hair called people over to help her after I specifically asked her if she could do the LONG inverted bob that I wanted. She was very confident, had ONE YEAR experience. I found that out after she'd cut a foot of length off the back of my hair. Then some Kim girl came over looked what she was doing, picked up scissors and CHOPPED OFF THE FRONT OF MY HAIR! Didn't ask what I wanted didn't look at the picture just cut my hair OFF. Three years of growth gone for a horrible cut. Then she just walked off. I asked her what she thought she was frigging doing and that they ruined my hair and she had the gall to say "Oh, well, sorry" and ignored me. I was sobbing in tears. Hysterical. Then they made me pay 57.00 for that garbage. I had to go pay another 50.00 to have it cut correctly by an actual professional, even shorter. Thanks for taking my beautiful hair and trashing it. Thanks for leaving me looking like Lord Farqhar from Shrek! Thanks for making me wait 4 more years at this length to have decent hair. The first thing my husband said to me when he saw me was "Baby, what did they do to you?" I was ashamed of how you made me look. Thanks for that. Thanks for destroying what little trust I had left. The one star is for the receptionist. She actually deserves a star. ***The very worst thing for me was that I said things I consider very mean. It wasn't right regardless of the bad haircut. For that alone I apologise. The one year lady vas VERY nice. She knew she was out of her depth too late. If you can't do a cut say "I can't." Don't cut your teeth on clients. It's not right.***

I'm going to make this as short and sweet as possible. 1. Brooke/Lindsay ruined my hair. There are visible patches, the ends are fried (she cut of almost 5 inches, how are the ends fried?), and the back of my hair is asymmetrical. There is almost half an inch difference in length from the left to the right. 2. My boyfriend set up this appointment for me. He spoke to Ashton, who assured him that it would be okay for him to pay for the haircut AFTER I was done. Now that I'm upset the owner of the salon THREATENED TO CALL THE POLICE! After they told him that it was okay that I not pay, they called me a thief and threatened to call the police. What is wrong with them??? 3. I tried my best to be nice. I was hysterical. I let a curse word slip (not towards the person I was talking to, mind you) and they refused to talk to me after that. Whoops, someone who's hair is so patchy that they can't fix it with another haircut got so upset that a curse word slipped. I won't lie, I LOST it when the owner got on the phone and called me a thief. Plenty of curse words flew. I screamed. I no longer cared whether someone was offended by my language at that point. But then again, if you were were given a haircut that was so bad that there was no fixing it unless you chopped it up to your ears, would you be okay with the owner trying to make you feel like it was your fault? To wrap this all up, my boyfriend and Salon Blu made an agreement to take payment over the phone, I am unhappy with the haircut, I try to complain and receive backlash, and the owner herself calls me a thief and threatens to call the police because they no longer wanted to take payment over the phone. Please, owner who refused to give me a name, call the police. Let them know that you no longer want to honor a deal that your receptionist made. Please let them know that instead of fixing the hair of a very upset customer you would rather blame-shift and call her a thief. You have my phone number. To the rest of you considering going to Salon Blu in North Hills, do what you will with this anecdote. I am looking forward to Salon Blu's online response to this post. I included pictures so you may see the damage for yourselves. Edit: ma'am, there are no allegations. You called the police. There is a report. You took money from someone and then went back and filed larceny charges. If you would like to deny the allegations, I'll go ahead and pull the record and post them.

This was my first time at the salon. I had a wonderful experience. The stylist really listened and also made some helpful suggestions. I made another appointment immediately. I plan on using some of the other services. I had some bad first time experiences at other salons in the past but look forward to my next visit to Salon Blu.

Thanks, Cody. He did exactly what i asked for and I've never been so satisfied with a haircut. He asked all the right questions to get me to the desired result. Definitely coming again. :) Update: I'm glad everyone else has also had great experiences with Cody but now I'm struggling to make an appointment with him. (Insert sad face) dropping 2 stars.