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Pure Salon

Pure Salon

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4.7 Google Review
5592 NC-42, Garner, North Carolina, 27529, United States
(919) 773-0404 puresalon.com
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Google Reviews

Refresh Reviews 4.7


Jun 10, 2018
I've been going to pure salon for 10 years or so. Stacey has taken very good care of me from the crazy colors now to more natural styles and colors easy to maintain.

Aug 15, 2018
So I have now been to this salon three times. Angela is the stylist I worked with. She’s a great stylist and colorist. Why I am rating the salon poorly is that I am not happy about the lack of communication on what services I am being charged for. 1st appointment was for balayage and cut. I normally have toner appointments in between. I was told at first appointment that I would be charged $15-$20 for toner. Now 2nd appointment I have toner and blow dry. Go to pay it’s $25 for toner plus $25 for blow dry. Ok, but not what I was quoted. Now I just went for 3rd appointment for toner, no blow dry. I was charged $15 for a braid and $25 for toner. I asked to have my hair thrown in a braid as my hair was still wet. It literally took a minute to do so I didn’t walk out of the salon with a wet head. Set expectations with your client and charges of services. I asked for a braid to not be charged for a blow dry. Nothing fancy, just to walk out the door. I could have done it myself if I was told it was going to cost $15. And when I spoke to management I was told that I needed a glaze and a toner which is a $60 service, so I was under charged. And $15 is just what they charge for a braid. And I wasn’t charged for the shampoo! Ok seriously, you have to shampoo me...you can’t leave product in my hair. That is part of the service. And I would pay $15 for a braid if it was a service that took the stylist any time to do, not a sloppy put together something that took one minute. I understand paying stylist for their time. But tell the client, I need to do a glaze and a toner. That service is $60, not $25. And if I put a braid in, any type, sloppy or professional, it’s $15. Do you want to do that today? See easy. Set expectations. Discuss charges. And don’t act like I’m in the wrong because I am mad at not knowing what I’m being charged. It’s to bad that I can’t go back because the results were great but that isn’t how you do business.

Jul 1, 2018
Been going here for years. Even bring friends and family here for services. #recommend Stacey.

Jun 30, 2018
Robyn is a great hair stylist. I would recommend her to anyone.

Feb 23, 2018
I go here to see Samantha and she is Great!! She always makes sure I leave happy and looking fantastic!! Super sweet, Super nice lady!!

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Opening Hours

Mon:9 am - 8 pm Today
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 3 pm