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Ulta Beauty

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3.7 Google Review

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154 Pavilion Pkwy, Newport, Kentucky, 41071, United States

(859) 261-0983 www.ulta.com/stores/newport-ky-703

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Refresh Reviews 3.7

Jenna Howard

Jul 9, 2018

Pros: The staff is very helpful and polite. I was looking for salon grade shampoo and a girl in the salon, I can’t remember her name, was very helpful in finding a good shampoo for getting chlorine out of my hair. She offered to help me find anything else in the store I needed help with. Later in my visit I went to get a Naked pallet for my daughters birthday and the employee with pink hair seemed very knowledgeable in helping me find what my daughter wanted me to get. Cons: The store seemed a little chaotic. I guess I went in on the day of their delivery and boxes were all over the place several hours after they opened for the day. I don’t know what the dress code for the store, but on several occasions that I’ve come to this location I have noticed a couple employees wearing skirts or dresses that were not of professional length and weren’t very flattering. Honestly I think if she had bent over I would’ve gotten a show! On another visit to the Newport Ulta I was rung out by Cheyenne, I think was her name, and she was extremely rude and loudly sighed when I declined signing up for the store credit card. Final call: I have had pleasant and not so pleasant experiences at this store. I will be coming back. Over the last few months I’ve noticed more positive attitudes from employees but I wish the cashiers would smile and seem like they enjoy their job!! If it wasn’t for the salon girls always being so helpful, I’m not sure my experiences would be the best.

Allison Hasenstab

Sep 4, 2018

I love coming here for make up and accessories. I mainly come here to get my hair cut and colored. Elly is just the best.

Lindsey Reckers

Jul 9, 2018

Taylor S. is an amazing hair stylist. What I really like is her consistency - I have had so many hit & misses with other hair dressers and I am really thankful to have found her. She is nice, always happy and very personable. She gets my hair right every time! I HIGHLY recommend her.

Jennifer Raleigh

Sep 22, 2018

I went in and had my hair cut and a balayage done by carlee. She did an amazing job!!! Everyone was so friendly and helpful. The salon was very clean. I would recommend if you want your hair done properly and be respected to definitely go here. THANK YOU GIRLS SO MUCH!!!!!

Kevin Tobergte

Jul 7, 2018

My first time in there after a friend recommended Meghan. She was amazing and I love my new cut. Everyone was so friendly. I will definitely go back!

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