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On Point Hair & Nail Salon

On Point Hair & Nail Salon

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4.5 Google Review
1228 Euclid Ave, Cleveland, Ohio, 44115, United States
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Refresh Reviews 4.5


May 14, 2018
I had a wonderful experience at On Point. I received a wonderful facial and looking forward to my pedicure. The best customer service ever.

May 5, 2018
I got a Groupon for this salon. I have been trying to schedule with them for weeks with no luck. They claim to be booked for Saturday’s on end and can’t give me a date/time when I can redeem my voucher. I don’t care how far out it is, I simply need a Saturday appointment! They don’t seem to understand that some of us have demanding day jobs where we can’t take time off during the week for personal services. While I was under the impression when I bought the voucher that they are open until 7 on weekendays they don’t take any appointments after 5 pm and I work until 5:30. I have been attempting to communicate with them via Facebook messenger to set up an appointment with no luck. Rude, not accommodating, and they sometimes ignore my questions all together.

Apr 27, 2018
If you want to get rude and I’m professional customer service then I suggest you go here. I called three times and still didn’t get an answer to when I can get a nail appointment and kept telling me to call back in 30 min to get answer. She told me “if we are so unprofessional, and there’s a lot of their nail salons you can go to.” So I suggest you don’t go here and go to the other nail salons in the area too.

May 10, 2018
I am down town getting a pedicure it feel so good I see my self coming back nice relaxing

May 2, 2018
I really appreciate the service and professionalism, such a friendly environment, I highly recommend them! Everything was 'On Point'

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 4 pm