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Refresh Reviews 3.7


Apr 28, 2018
Ana!! My first time here because of a referral...If every person on this earth had her positive personality, this world would be a better place! She is cheerful and it is obvious her clients love her and vice versa. She owned up to her mistake by not listening to me before she started, attempted a correction a few days later, but was too late to have the look I wanted. She tried and was gracious! Oh well.. Beware of the the crabby, trouble maker manager..go on Thursdays to avoid her. Not professional to talk negative about clients that are not there to defend themselves! ..AND in front of other clients in the chairs! Obviously hates her job! Does not even answer the phone with a "hello this is best cuts, how can I help you?" It is literally "ya"..then I say "good morning, is this best cuts?" Wow!! I was there 2 different days...the day the manager was there, you could cut the air with a knife! The other..everyone was relaxed and happy! I would only go back to give Ana another attempt. The shop is dirty..time to clean things up in-between clients instead of reading magazines or being on your phones! Clients see pleased when they leave, so I am rating it on my visits.

Aug 4, 2018
Ana does an amazing job. Great customer service.

Apr 18, 2018
this is my fav out of all the best cuts from mentor to willoughby!! Ana has fixed two bad cuts i have gotten from so called salons,,,you think if you pay $40 for a cut which a did at one place in the mall and stylize in mentor on the lake,,they both chopped my hair with horrible ,uneven jagged cuts! for less than 20 dollar ana fixed my hair! shes amazing,sweet and patient! will NEVER

Nov 28, 2017
I should of read the other reviews before I went. They butchered my hair. Now I have all these short pieces in the front and in the back. The girl who was cutting my hair was brand new and had no idea what she was doing, so the other lady was basically teaching her while cutting my hair. It was horrible. Then I told them I needed to be gone by 3 and I wasn't out until 3:15. I will never go back

May 15, 2018
They do a great job. Plus hight lights are cheaper

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 6 pm