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Ulta Beauty

Ulta Beauty

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4.1 Google Review
1285 Polaris Pkwy, Columbus, Ohio, 43240, United States
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Google Reviews

Refresh Reviews 4.1


Aug 21, 2018
There are A LOT of products. It can be very overwhelming if you don't already know what you're looking for. No one came up to me when I walked into the store, so I had to hunt someone down to help. Once I did find help, she was very nice and took the time to ask about my skin and what I was looking for and helped me to match my colors to my skin tone. Overall, very helpful, just make sure you seek help if you're not sure what you need!

Sep 27, 2018
Love this store for cosmetics, hair products. Great girls working there who have excellent product knowledge. I like buying shampoo and conditioner in larger volume

Jul 29, 2018
I used to love going here but no one is ever willing to help. I went in one time to see what it cosmetic powder I purchased last time. They told me to download their app because it has been so long. The app never told me what I bought. Then they said there is nothing they can do and wait till the weekend when the IT cosmetic people are there. Well, like most people I work weekends, so I randomly grabbed a color which ended up being right. Next time I go in there, I asked if they could look it up and the girl was like unfortunately no. I asked what I should do and she gave me a number to guest services. I was like so no one in the back can help me match my skin color? She said everyone is busy. I am very disappointed in how the employees decided not to take the time and trying to help out customers that are willing to purchase and jut wanted to find a color that matched their skin. I will never be back even with being one of their diamond customer.

Sep 6, 2018
It was overwhelmingly fun!! Had my brows put on or done up... ;) and the manager Liz was FABULOUS. (some of the girls on the floor working specific brands could be less judgemental or snooty) but over all Liz and the sweet girl working the brow station ROCKED!!!

Aug 18, 2018
I think some of the staff can be biased and signal people out. I've been to this store several times and have never been greeted but have at other locations and see many others getting greeted at this location. Their products are good and the store is kept up nice.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Open Today