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Ulta Beauty

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2.2 Google Review

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8700 NE Vancouver Mall Dr, Vancouver, Washington, 98662, United States

(360) 883-5452 www.ulta.com/stores/vancouver-wa-769

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Emma Durr

Feb 6, 2018

I use to love going into this Ulta, I would spend hundreds of dollars every month and sometimes would even go in twice a week but recently in the past year or so I have gotten bad vibes from the employees. I understand retail can stink and being on your feet all day is not ideal but staring down customers, giving them nasty faces, following them around like they are thieves, and being short worded makes for not a pleasent time. I now do my Ulta shopping online and never again will I go into this location

Esmeralda Mendoza

Feb 19, 2018

If i could i would give them 0 stars. worst customer service EVER... love ulta but i will NEVER come to this location again . after customer spend hundreds of dollars buying from this big chain stores they give us horrible service.

Ri M

Apr 20, 2017

I have been getting my brows done here for years. I have gone through 3 different ladies in the past 4 years. All were great, but they have all since stopped working here. When I tried out a new lady, who claimed to be the best brow stylist working there, she ruined my brows. After I specifically told her to please keep my brows as full as possible, she over-waxed and trimmed the tail ends of my brows. I spent years growing the tail parts of my brows out in order for them to be as full and even as the rest of my brow. I was just looking for a little clean up and trim, like I always do. But instead, she made it so that the main part of my brows are as full and bushy as usual, and the tail ends are like skinny, little lines sticking off the ends. The tail ends of my brows are nearly nonexistent now. I do NOT suggest going to this Ulta for brows. The ladies that actually know what they're doing no longer work there. I plan on tracking one of these ladies down and finding where they now work, so that I can go back to having a high quality stylist that knows what she's doing with my brows.

Madilyn Chambers

Sep 22, 2017

girls at the register were completely rude and snooty. A smile would have been nice instead of a glare. However one girl did help with makeup but no one else offered..

Joni Foster

Mar 1, 2017

Went to Vancouver Mall Ulta to get a product that it said online was in stock. When I arrived, there were only two customers in the store, including me. After a general browsing through the hair care products, I decided to ask for help. This was my first visit to Vancouver Mall Ulta. My experience at other Ultas has been that I am usually approached by more than one associate before I even have a question. I had to hunt someone down. I came upon two associates who were chatting with each other. I waited patiently and when they realized I was there, looked put out that I had interrupted their conversation. I asked my question and was led by an associate named Libby over to the travel size area. Since the travel size bottle I wanted was way too small, I asked if she had the bigger size since it said on their website that they had it in stock. She said, "I have never seen it in a larger size. If we have it, I would know about it." I asked her where I would look if it was in a larger size. I was trying to narrow my search to a particular aisle. She just smirked and said, "back there in the hair care." I went up and down each aisle carefully looking for it. After about ten minutes I found it. EIGHT bottles of it! To make an already long story short, they made a mistake when they rang it up, had numerous associates try to fix it, none of which could. All in all I wasted 45 minutes on a trip that should have taken 10 minutes. Nobody seems competent, and Libby's snotty attitude was the icing on the cake. This is the first time I've had a problem at any Ulta, and I've been to many. Avoid this one like the plague!

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Opening Hours

Mon:10 am - 9 pm

Tue:10 am - 9 pm

Wed:10 am - 9 pm

Thu:10 am - 9 pm

Fri:10 am - 9 pm Today

Sat:10 am - 9 pm