Twyst Salon

I needed a new salon and found that Twyst was close and a nice rating, so I gave it a shot. I haven't been this happy with my hair in almost a decade! I have natural curl and like to make the most of it, but have never been able to get a stylist to understand what I want as far as layering and overall shape. I always ended up with bottom heavy "pyramid" shaped style. Erin (the owner) totally got it! She gave me exactly the cut I have been wanting. I can wear it up or down, the waves are perfect and effortless and the highlights really make it shine. I know it looks good because my friends keep commenting on it. Definitely glad I found Twyst!

Twyst is a beautiful Salon! I highly recommend this salon if you’ve been looking for a stylist to call “The one”. It’s one of the most friendly, relaxed environments. You don’t feel like you’re being rushed through. The stylists understand that sometimes we dont always know what we want. You can tell the stylists care about every single client. They even microblading, which I got to ask all about it, which makes me want it more. I love that I don’t feel judged or dumb asking any question. I would give this salon 100 stars if I could.

Professional. Kind. Not pushy about talking or buying products. Did a great job salvaging my hair from a haggard mess to a really cute hairstlye. I thought I would have to cut off all my hair but they really worked a miracle on it.

Upbeat salon, friendly people. Tavia gave me an updated haircut style from my old “boys’ cut”! Great!

So today I got a root touch up for just dark brown hair. I set my appointment yesterday and will be attaching lots of pictures. I Called and was quoted 70-90 dollars for this ROOT TOUCH UP. NO CUT, NO ALL OVER COLOR which is what they tried texting to me saying that's what i got at 7pm when I have been home for hours and have original text which says root touch up, so nice try. Lynn was the stylist, btw. So she puts dye in my roots and also got hair dye all over my face and it is stained now. I sit somewhere for awhile and then Lynn said the color didn't take so they will be applying more(in the end charged me 145 because she had to go in twice) and did not tell me until the end that she would be charging me double for her mistake. And then while this dye has been in my hair and the timer goes off for my hair she was washing a new client's hair ignoring the timer and also note she was on her phone a lot another client in there even commented on her being on her phone to me which is just unprofessional. My birthday is tomorrow and this was a present of mine to get my hair done.. I asked at the beginning, for her to curl it which she said yeah then at the end she said the appointment ran late and she could not curl it so she just flat ironed.. To top it all off my roots didn't match my ends AFTER GOING IN TWICE AND PAYING DOUBLE. . Another thing to note is a stylist there asked why it was so much for just a root touch up, 145!! No cut, not an all over color!! I feel scammed I could have done better with box dye at home probably have less hair dye on my face which is now stained for my birthday. So yeah I had high hopes for this salon and wow. I literally cried because of this experience it was just horrible. I am not saying my hair looks awful but I wanted my roots to match my hair and to be curled neither of those things happened and I got charged double. How hard is brown roots?! And maybe clean the hair dye of clients faces.