Phoenix Salon Cherry Hill

I had a really bad experience with my hair before and after letting it grow out for three years to recover from all the color damage, I started to get tired of my plain hair...so I started asking around and searching for the right person to trust with my hair, that’s how I finally found Michael! He was absolutely amazing! I’m probably the worst kind of customer, had no idea what I wanted I just wanted change and told him to take the reigns and do what he thought would look good...and I couldn’t be happier! I have finally found my hair salon home! I will definitely be a repeat! Thank you Michael for hooking it up!!

I stopped in on three occasions for a quick haircut. Toni did a great job! She is veey pleasant, nice personality and good conversationalist. A few of my work associates complemented me on the haircut.

I went to Phoenix Salon years ago when they were in Mt. Laurel. My regular stylist was on maternity leave, so I decided to give them another try. I purchased a Groupon for a cut and style. I brought pictures with me. I wanted my hair razor cut. I've had my hair cut like that numerous times through the years. I was told by the stylist that she couldn't razor cut my hair because I had cowlicks. I told her I'd had it cut that way many times in the past. She refused to do it, telling me I'd be very unhappy with the cut. Hey, it's my hair, but you're supposedly the professional, so who was I to argue. When I got home, I examined the cut closer. It seemed a little uneven and lopsided. I figured I'd wait to wash and style it myself to see if that was the case. Well, it was. One side of my hair was longer. The cut was supposed to be shorter in back and longer on the sides. One side was; the other side was the same length. I called to make an appointment to come back. The stylist had left to go out of town, so I had to wait close to a week for her to come back to get it rectified. When I arrived for my appointment, the stylist wasn't there yet. She apparently was flying in from out of town that morning and coming directly from the airport. She came running in late all rushed and out of sorts. She again told me she wasn't razor cutting it because I wouldn't be happy. I said that's not why I'm here. I'm here because my hair is uneven and lopsided. She proceeded to fix it, but I felt very rushed, like she didn't really care. She asked me if it was ok. I said yes. She said, "That's what you said the last time." Really? Very unprofessional!!! However, when styling it myself, I noticed it still was not perfectly symmetrical. Layers were choppy and didn't blend. There were a few long pieces of hair sticking out that I had to cut off. My regular stylist is now back from maternity leave. I went back to her today. I didn't tell her I'd "cheated" on her. Lo and behold, she asked me who had cut my hair last. I had to fess up! She pinpointed all the issues I as a non-professional had noticed. She fixed me right up. In fact, not even an hour after leaving her, I got a very nice comment from a complete stranger. Made me appreciate her all the more! Moral of the story, don't cheat on your stylist!!!! P.S. I am very shocked by the owner's comment to a previous post calling a customer a LIAR!!!! What happened to the customer is always right?????

Love this salon especially my stylist Elvi. Always does a great job with my color and cut. Would recommend to everyone.

Love this place . My stylish Elvi always does a fantastic job with my color and cut .