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Supercuts

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2.9 Google Review

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Villanova, Pennsylvania, 19085, United States

(484) 222-6198 www.supercuts.com/locations/pa/villanova/villanova-center-haircuts-81772.html

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Refresh Reviews 2.9

Milla Batushansky

Jan 10, 2018

I never wrote negative reviews, but this time I have to. This new person who works there is very unpleasant. It seems like she hates her job and the place she works at. Every time I call/come in, she says she is too busy. When I call to schedule an appointment , she either does not pick up the phone or says she is too busy. I called today at 4:50 and she said she was going to be busy for the next 1.5 hour. Her tone was irritated. I asked if I could come in 1.5 hour and she hung up. I called back in exactly 1.5 hour and she did not pick up the phone, I let it ring and ring. Finally I drove over, and she was closing. I asked her why she was leaving and she said she didn’t have anyone on the books so she decided to close early. Why not pick up the phone then? She knew it was me. I asked her to please do a quick haircut. My five year old needed it for tomorrow and she says she was planning to leave earlier and she already called her sitter. The other lady, Grace (I think that’s how her name is spelled) is amazing!!!! We all loved her and have been customers since the Supercuts opened. It is a shame that the administration decided to hire a person who has 0 customer service skills. I don’t want to go there again if she is there. I am sure others feel the same way.

Ben Yang

Mar 7, 2018

The brunette lady kinda messed up my hair. I went to get a disconnected undercut with number 2 razor on the sides and the disconnected path is not straight. The hair line on the left side is even more unbearable, she trimmed it too far up so she had to leave it there and skip to the back part (where it was not cut yet) and restart from that part. I literally just found when I took a picture of my hair, the part where she skipped over looks like a missing triangle and since my hair isn’t growing recently for some reason, I’m kinda stucked in this stage. The Supercut costs 16 or 18 I forgot.

William Richardson

Feb 27, 2018

I get my haircut here every week. Friendly staff and good haircuts, but it can be slow if you don't call ahead.

ssengendo joseph

Dec 31, 2017

On busy days it can be a long wait especially if you didn't make appointment. Appointments are by call.

Laurie Matthias

Aug 13, 2017

Went this morning and checked in and was told I'd have to wait for 2 cuts ahead of me. Not a problem. A famiiy of 4 walks in and the stylist said to them that they're already checked in. What she neglected to do is tell ME that I'd have to wait until all 4 girls cuts were done. Meanwhile, I have wasted time that could've been spent going to another place. Too many other options to waste my time there again. It's called common courtesy.

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