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MasterCuts

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1401 Greenbrier Pkwy #2166, Chesapeake, Virginia, 23320, United States

(757) 420-2223 www.mastercuts.com/locations/va/chesapeake/mastercuts-greenbrier-mall-haircuts-4525.html

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Kaitlyn Elizabeth

Aug 15, 2017

Hair did not come out at all at how I wanted. I went back to show them and all they did was give me a shampoo that I also had to pay for and did nothing for my hair. I called the next day and she was not helpful at all on the phone. Horrible service.

Kelly Venzant

Apr 16, 2017

Because it was Easter weekend I made an appointment the day before so that I would not have to wait to get my son's haircut. They did not appear to be happy to see us, and we did have a little bit of a wait. That part was no big deal. While waiting I saw the sign that said kids 12 and under is $13.95, and I had told her that my son was 11, but that I wanted to have a shampoo and cut. Song was the name of the person who waited on us, and she did a decent job on the hair cut, and then she took him back to wash his hair. However when we were cashing out I noticed that she charged me for an adult cut $16.95, then $3.00 for shampoo, and $7.00 for conditioner. Being the non-confrontational person I am, I did not say anything but refused to give her a tip. After all she got $13.00 extra dollars already. Today though I look at my account and noticed I was charged $32.34. Another $5.39 this time not authorized, so I will be filing a dispute with my bank. In the meantime, I wanted to write this review to let everyone know how much they overcharged me.

Kara goodman

Mar 11, 2017

Thank you Mastercuts for giving my son a great first hair cut! Our stylist was very patient and worked great with my son. He was very scared and she knew how to make the hair cut fun! I would recommend this place to all the moms who don't have two hours to wait for 'crew cuts and pigtails'

tori pietruszewski

Jan 14, 2017

Horrible. They don't greet their customers. Just look at them when walk in door. Told me 15 min or less wait. After waiting 45, a woman walked in and said she was told to come back in 1 hour. They told her their were 3 other people still in front of her. So much for my 15 mins. They are too busy talking to each other or looking at their phones in between customers. I have had same type of experience before but thought maybe it was just a bad day. Do not go to thus establishment. Head across the street to SuperCuts, in and out.

Mark Rowan

Nov 20, 2012

Stinko. I asked for number 2 on the sides and back and leave it long on the top. I look like a new recruit at bootcamp. Not going back after going a few times in a row. Previously the cuts were fine, as in they were within in range of what I asked for. This is nothing like what I asked for.

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Sat:9 am - 9 pm