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Ulta Beauty

Ulta Beauty

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3.3 Google Review
4632 Commonwealth Centre Pkwy, Midlothian, Virginia, 23112, United States
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Google Reviews

Refresh Reviews 3.3


Feb 15, 2018
The store is always neat and clean. Sometimes staffing can be a bit light which impacts customer service within the store, however most of the time I have enough assistance to find what I need. It would be great if more reps were available for makeup tutorials to showcase products but overall I'm pleased with the selection of product at this location.

Dec 29, 2017
If you are darker than a brown paper bag, no one in this store can match your foundation, tell you anything about your hair, or has the slightest idea about an ethnic product. On top of this, the selection is limited. This store caters to its base & its base is white women. If you are not a white woman seeking assistance here: you're in trouble. Please don't bother. Go to Sephora instead.

Jan 17, 2018
Horrible customer service from their manager. I was trying to get the price the tag said it was when the manager said it shouldn't have been under the product....mind you ALL of the varieties were tagged with the same label. The cashier was amazing and apologized;trying to help me. Wish I remembered her name. 1st time and last time buyer

Jul 2, 2017
HORRIBLE customer service! Don't ever go here to expect knowledge about any sales because no one knows. Came 3 hours after the store opened on a first day of a sale to which they couldn't find ANY of the free gifts for the things I purchased. Had to repeatedly show everyone the catalog so they knew what to look for. Not many apologies from anyone besides my poor cashier who was at least nice. Not her fault that the store doesn't train their employees about sales. Seriously, go to another location. Better experiences at the short pump one.

Aug 28, 2017
Daughter had her brows done today. This is the third technician Ulta has been thru in less than a year. Well my daughter looks like the technician took out after her with a sharpie. Too dark. No shape and to add insult to injury she didn't even clean all the tint off my daughter's face when we left. Ridiculous. Do not recommend the brow bar one bit.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Open Today