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Gene Juarez Salon & Spa

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3.4 Google Review

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2684 NE 49th St, Seattle, Washington, 98105, United States

(206) 522-4700 www.genejuarez.com/locations/university-village

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lori B.

Jul 21, 2018

We were stuck in traffic and so I called to let them know. Receptionist told us we had a 15 minute grace period. So as soon as we pulled in to the parking lot, I sent my daughter straight in while I parked and we still had a couple minutes to spare. My daughters stood at the reception desk for several minutes (two people at the desk and no other customers waiting) until someone greeted her and then was informed that it was now “16 minutes” past the appointment time and so they would not honor the appointment. Even though we would have been in the grace period if they had not ignored her when she arrived, the manager would not budge. Maybe a $20 haircut somewhere else is better after all.

Maria Eckmann

Sep 19, 2018

Disappointing customer service. I have been going here for over 5 years and the last hair color I received I didn’t like. I tried to live with it for 3 weeks but didn’t like it. The top of my hair is a completely different color then my middle part. The stylist argued with me and made me feel uncomfortable. I called reception and they won’t fix my hair because it is out of the policy to fix a service. Very disappointed with how I was treated on the phone with no empathy after I didn’t like a $200 service. Will be finding a different hair styling company, very disappointed.

Emily McNair

Sep 26, 2018

Mac took great care of me and gave me a great refresh of my color! So friendly and attentive too. And not to mention her shampoos are amazing!

Ana Beaverhausen

Jul 19, 2018

I take my hair fairly seriously, because it happens to be one of my best features. My hair is very thick and also very straight, so I need bouncy precision cut layering. When I have to go to a new salon, I ask for their most senior stylist and at the U Village Gene Juarez that is Traci. Traci gave me the best haircut I have had in the last 10 years. The first time I saw her for a cut and style, I received compliments on my hair from three different women in three different parts of Seattle after leaving the salon! Unfortunately, I moved away from Seattle and I have been trying to get another designer to replicate Traci’s cut and style for 5 years!! I even gave one stylist two different chances at getting my cut right and they couldn’t do it. I was able to visit Seattle this past week and get back into Traci’s chair and the results speak for themselves; I got my style back and compliments galore! I learned today from another master hair designer (my sister) that a good stylist can give haircuts that last for months, so rather than risk my style with someone else again, I probably just have to fly to Seattle 3-4 times a year to see Traci. If you’re lucky enough to live in or near north Seattle and you are looking for a great hairSTYLE, I would recommend an appointment with Traci to talk about your hair.

kate keaney

Jul 29, 2018

I have never ever had a worst hair experience in my life. I asked for blonde hair and my hair is literally blue, I’m not kidding. There are so many better places in this area to go. Do not go here.

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Opening Hours

Mon:10 am - 6 pm

Tue:9 am - 9 pm

Wed:9 am - 9 pm

Thu:9 am - 9 pm

Fri:9 am - 9 pm Open Today

Sat:8 am - 9 pm