London House Salon & Spa

You have a choice as a customer to choose which cosmetologist you want to do your hair. Ranging from fresh and new, to 30 years of experience. Trish was the best for me. She gave me a beautiful transformation. that I have recieve so many compliments.

I love ❤️ this place, have sent many of my fiends through the years. Being a license cosmetologist myself , I know we are all can be very picky as a client. Everyone so nice , classy joint. Trish does an excellent job ( color,cut etc) and knows her stuff. I have gone to others if she is away but not as completely satisfied.

Went here for years throughout high school and now in my mid 20s went back -was scheduled last minute for an all over color with the stylist who used to do my hair in high school “Monica”, which I was thrilled cause she did a fabulous job on my hair then. She walked by twice without really acknowledging me, and then didn’t get me into the chair until 21-25mins after the appointment was originally set for and didn’t really seem happy. I showed her multiple pictures and she said no that wouldn’t really work for the time frame (since I was scheduled for an all over color) and then I simply suggested well let’s just do a dark brown all over color and she said no, that with the current timeframe now- it was limited , and why do it if I really didn’t want that and I said “I currently do not like my hair and would be happy with an all-over color at this point” (which was the original appointment set )and she told me no. She suggested a “Gloss” (which is absolutely ridiculous is a waste of time and money) And made it real clear she didn’t want to do my hair. I understand it’s the holidays and I am super grateful they attempted to get me scheduled in , but I felt as though she did not want to do my hair at all and just felt as if I was a burden. It is outrageous I was called to come in, she knew what I wanted done , after waiting rougly 25mins in the reception area - I am told no. Extremely disappointed with this service since London House is a well known salon for a great customer service. I understand that she didn’t have time for what I suggested first, however I gave her the original option and she made it apparent she did not want to be there nor do hair and was not kind at all. I am very upset and extremely disappointed, I walked out in tears, and I just feel your company needs to be aware of this because your company prides themselves on customer service in all beauty services offered. I have never left London house feeling so upset in my experiences there. The ladies at the front desk were wonderful, very warm and welcoming.

GO SEE ABIGAIL KOSKI. DO IT RIGHT NOW. BEST STYLIST IN WEST SEATTLE.

Been coming here for years and I absolutely love it. Small, intimate, warm, friendly place. Happy hair designers worth their weight in gold and several have been there upwards of 10 years. The best.