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Refresh Reviews 3.6


Jan 21, 2018
Only thing I didn’t like about this salon is that they say they can work with African American hair but the service I got reflected differently.... they really had no idea what to do with my hair. I got a wash press and cut. the cut was good of course they just don’t know how to press hair which is what they shouldn’t be telling women of color they know how to do. I’m just going to stick to going to Milwaukee. It’s just a lack of education at this location which is unfortunate. 3 stars for trying. But please be more upfront for the work you do if you’re going to charge $65 dollars.

Nov 20, 2017
Came here to have a bad cut and color corrected for Mia and max (their sister studio) asked for the manager. I had a 2pm appointment. Waited 30 minutes and got told it would be an additional 25. NO. Just no, now I want a full refund of my $183. And, they have no direct number for corporate, just tell you to take a survey online. This is bad Customer Service. I want my money back now. I was willing to just take in-store credit and get my hair fixed. Not anymore!

Dec 29, 2017
I got my hair dyed there by jessica she dose hair SO GOOD if you are thinking about going here ask for jessica she was so nice we had amazing talks and I left with my hair dealing very healthy and happy. THANKYOU JESSICA

Apr 20, 2017
I have gone to see Melissa at the West Towne Mall location three times within the last two years. She is better than great! My first visit with her was a scary one because I had made the decision to chop nearly 11" off my hair and had never gone that short before. Melissa did a fantastic job! I got many compliments on the cut! I waited about 2 years for it two grow out before cutting it again. I just wanted a quick trim so after making a few calls, I decided to go back to Regis. I saw Melissa again. She did a wonderful job cutting my hair and had recommended a permanent straightening treatment, since I flat iron my hair to help control some of the frizz. I made another appointment based on her recommendation and I am so glad that I did! I had my hair permed straight by Melissa. I cannot believe that this was never recommended to me in the past. It is fantastic. If you have thick, wavy hair like me and always find yourself trying to keep it smooth and straight, then TALK TO MELISSA ABOUT THIS TREATMENT! I highly recommend Regis at West Towne Mall -- ask to see Melissa!

Jun 1, 2017
I had my hair cut by Lydia today and she did a tremendous job. She listened to how I wanted it to look and it turned out exactly how I wanted and looks great. My hair is fine (as opposed to thick) so it can be easy to cut badly, but it looks great! Will definitely go here again.

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