Get to the top of the directory by claiming your business!

VCC Salon & Spa

Claim Business

3.9 Google Review

Direction Bookmark

250 W Pender St, Vancouver, British Columbia, V6B 1S9, Canada

(604) 443-8334 vcc.ca/services/eat-shop--more/vcc-salon--spa

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 3.9

Tanya Noakes

May 16, 2019

Although I have been going to VCC for years, I feel that their services have become more and more hit or miss. For example, I recently had a leg wax to take advantage of the monthly special. The technician was superb. She did a fantastic job and the experience was very soothing. On the other hand, I had a manicure/pedicure the week before which was very substandard. The male technician had a very drippy nose which he kept wiping with his hand and then used same hand to do the manicure. He did not seem to understand the length and shape of the nail I was looking for, did not push back or trim my cuticles, the water soak was cold, and there was no hand/arm massage with lotion even though this is advertised as such. I am also mystified at how little VCC seems to care about basic customer service. The attitude by the manager and front staff baffles me. They never ask the customer if everything was all right and I witnessed the manager being rude to a gentleman waiting in the lobby outside. I guess he was an inconvenience and maybe did not actually have an appointment, but, when these students graduate where will they learn customer service skills??

Shar Cuthand

Jan 11, 2019

I suggest taking at least 3 pictures of the kind of haircut/color you want. It will help a lot. It's helpful to get to know a student for services, but requests aren't guaranteed. Spa uses very high end products and haircolor/back bar products are also high end. Great bang for your buck- patience and kindness are key to building positive rapport.

RAVEN CREATIONS

Apr 15, 2019

Iâ€™m shocked by how rude and the attitude the student had upon entering the treatment room. The student who was going to do my facial had zero skill or tack handling me as a customer. When it was clear that it was too uncomfortable for me and I didnâ€™t want her touching my face I asked if I can speak to an instructor to get another student. The student opened the door and yelled to the instructor who was standing with a group of students, â€œSheâ€™s got a bad attitudeâ€. The instructor had to tell the student to be quiet because she wouldnâ€™t stop then brought me to the front lobby. A manager came out and basically said to me it really isnâ€™t their problem that she was rude to me because the students come first and the client second. I suggested if the students come first then the school really needs to teach the students the fundamentals of treating their clients with respect and kindness, something that does not seem in place at all. I woke up early on my day off to make it for a 9am appointment, spent 10 dollars on parking, to be met with rudeness and a manger saying, â€œnot our problemâ€. Major thumbs down on customer service, basic decency or respect. Very disappointed.

Airy Juyoun OH

May 4, 2019

Today I called VCC salon for reservation and I talked with Lucy VCC student, i think she isnâ€™t suitable to deal with customers. Of course she is student, but VCC salon is one of the salon, so students have to be practiced. Nevertheless, She wasnâ€™t. She did a numbers on me, i felt very bad as well. Plz plz plz to be polite.

Hayoung Kang

Feb 4, 2019

THE RUDEST AND LOUSIEST EXPERIENCE EVER IN THEIR HAIR SALON. The students are TOO beginners; they can't cut the hair at all by themselves. And their instructor, Sherry, is not only a racist but also incompetent. I'm still hard to understand how she can act like that to customers. She was so rude from the first moment and treated me as if I'm a small kid. While she was trimming, she pushed my head roughly. I'm sure that her attitude is based on racism. She kept blocking my words arrogantly, and she didn't even listen to my explanation about the style I wanted. I showed her some photos and when I found that my hair was quite different from the photos, I tried to correct it. However she refused and said: "you are wrong and you know nothing." After an exhausting arguing, she finally said she would follow my request. But she recklessly cut a lot of hair only in a few seconds as if she was trying to humiliate me. I was so humiliated, and I lost my words. Don't even think about visiting there if you are a person of color. I spent 4 hours getting my haircut, and both of their skill and manner are worse than trash.

INDUSTRY BLOGS

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious methods...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.

How to Invest in Costa Rica Real Estate

Investing in Costa Rica real estate is a structured process, but success depends on following the right steps and working with experienced professionals.

Kindred Consulting C.R.

Passive Income Properties in Costa Rica

Costa Rica has become one of the most attractive destinations in the world for generating passive income through real estate.

Kindred Consulting C.R.

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey