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JCP Salon

JCP Salon

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2.6 Google Review
4600 Bay Rd, Saginaw, Michigan, 48604, United States
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Jul 31, 2018
The reception lady was nice. Manager and ither employees were also nice. I Took my daughter to get her very FIRST hair trim, she had BEAUTIFUL hair. I specifically told the lady where and how I wanted my daughters hair trim . The beginning of her cutting my daughters hair she stated that because of the texture (wavy) of my daughters hair it would come out uneven and said the same statement a few times throughout the process. I let her know if she couldn't do it I could wait for someone else, she reassured me that she could take care of it.. After "finishing" my daughters hair the first thing that came out of her mouth was this is totally uneven and she won't charge me for the cut. I looked and she butchered my baby's hairs. She claimed it was because she kept moving too much. Yes my daughter is 4 yrs. Old so we had to tell her to be still a couple times but no more than 3 times. And not to the point where her hair should have came out the way it did. She got the manager and the manager wanted the SAME lady to "fix" it... I'm sorry but if you can't cut wavy hair in a straight line then you should go back to cosmetology school. And why would I allow the same lady that did a horrible job with my daughter and her first hair trim "fix" the problem?! Now my daughters hair is horribly crooked, choppy and uneven..

Apr 4, 2018
Lots of staff to accommodate walk ins.

Apr 21, 2017
I called today, explained what I would like also stating that I have long hair. I then asked if there was a specific person available that "specializes" in long hair or even balayage hair sessions.. The woman said " All of our stylist are very good" Which I know that, but I also know some don't like to do all kinds of hair, long hair, some specialize in cuts.ect.I know because I've went to beauty school..the phone got handed over and I explained again and asked if there was anyone available..then got asked in a rude manor "Okay so what is your question?" I then said "It's okay, never mind." There was no help, and it felt like they did not want to help me. Never will call again or recommend. I just would say poor customer service.

Jul 3, 2017
Complete bait and switch. Call for a haircut and get told $18. Go in, get taken back and get the haircut. Go to pay and it is $24. Get told "she was a master stylist and they charge $24." Never once was I told that ahead of time. Never will go back again.

Jan 12, 2017
Walked right in and got both my girl's hair cut. They both turned out really cute and I paid much less than other salons I've been to in the past.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm