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Cathy's Nails

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1.8 Google Review

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320 Colborne St W, Brantford, Ontario, N3T 1M2, Canada

(519) 753-5939

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Laurie Szentirmai

Aug 11, 2018

I have had pedicures there for many years. Originally they were okay. Only one girl was ever slightly rude but she is now friendly. Unfortunately, I won't go back because over the years it has deteriorated. I have seen them be rude to other customers. Donna cuts out the sides of your toenails giving you ingrown toenails. When I explained this to her she pretended she didn't understand. Often not enough staff and the it has become very dirty and unsanitary over time. Looking for a new good walk in salon.

Colleen Lassche

Apr 28, 2018

I booked an appointment with Cathy for 10am on Saturday. I arrived at 9:50 and waited until 10:05 and she still hadn't arrived yet. So I asked the girl where she was, and she said that Cathy knew I had an appointment with her because it was confirmed with her the night before. The girl didn't know why she wasn't there and told me to wait another 10 more minutes, so I did. I then asked if they could phone her and they said: No she doesn't have a phone! I thought to myself what owner of a business doesn't have a cell phone? I ended up leaving at 10:30. It was very unprofessional. They had no explanation. I will not be returning.

Tammy Turalitsch

Jul 10, 2018

Completely and totally disgusted and disappointed with the service here. And the way they treat the customers. Never will o return to this place

Amy lynne Moses

Feb 17, 2018

All the techs are awful except Cathy but they are all liars! If you ask. For gel they give acrylics with a Gel top coat. They even went as far as to tell me that the powder and liquid was a new gel system! I do nails so I knew they were lying and I do plan on doing something about it at the very minimum they better give me my money back!

Deschanel Stephenson

Feb 23, 2018

Iâ€™ve been here many times with friends or most times with my sister and Iâ€™ve noticed that they push you do the colour they think will match your skin tone. I feel highly uncomfortable when Iâ€™m there and I say something and the talk to there co-workers look at me and roll there eyes most times Iâ€™ve been there they say â€œyour nails are to long for youâ€ Itâ€™s my hand so and I donâ€™t appreciate how the day that then tell there friends I understand very well I put two and two together. This one time i was in Mississauga with my sister and got my nails done w here when I came here to get a fill I had two broken nails mind you they were pretty long and I wanted the two broken ones to be the SAME length and the rest and the was not!! They was very very short from all the others and it rlly bugged me I hated how they look so I tooo them Off and my sister brought me somewhere else the only person who can actually do nails is Cathy hands down but from now on I wonâ€™t be coming back here if Iâ€™m gonna be treated like Iâ€™m different from anybody else and itâ€™s not worth my money if I canâ€™t get what I want Iâ€™ll be going to royal nails from no one because there nice can give me what I want donâ€™t complain about length and they donâ€™t cut me on every finger

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Opening Hours

Mon:9:30 am - 7:30 pm

Tue:9:30 am - 7:30 pm

Wed:9:30 am - 7:30 pm

Thu:9:30 am - 7:30 pm

Fri:9:30 am - 7:30 pm

Sat:9:30 am - 6 pm Today