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Cumberland Laser Clinic

Cumberland Laser Clinic

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3.3 Google Review
219 Oxford St W #Unit 301, London, Ontario, N6H 1S5, Canada
(519) 432-7546 cumberlandlaserclinic.com
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Mar 26, 2019
I have been into Cumberland laser clinic a few times, but yesterday was an unpleasant experience. I had a consult in January to discuss options for an area on my face and booked an appointment for March to have the simple procedure done. When I arrived, I was called out of the waiting room at 11 but Dr. Cumberland did not enter my room until 1:00 pm. So I waited 2 hours with no apology whatsoever. Then Dr. Cumberland proceeded to tell me that the filler I wanted to have done would not do what I expected, despite the fact that in my consult in January she said it would give me some results, enough to satisfy me until I can get another, more effective treatment done. Then she told me that her time was valuable, completely oblivious to the fact that I was left waiting for 2 hours in the room with no apology, for an appointment that didn't happen. She made me feel like I was the one who misunderstood the consult, when I know that I did not. I give 1 star only because I have to. I would give zero if I could.

Sep 19, 2018
Went for consultation this morning to remove fatty deposits under my eye She tells me machine is broken and not sure when or if it will ever be fixed ... Why didnt they tell me that when I was making appt. Instead charged $75. Plus tax I got quotes on juvedurm and botox and lazer hair removal I will not be going back there

Feb 6, 2018
I am writing this review for my Mom. Dr Cumberland keeps her looking beautiful and younger. She believes everyone in their golden years should get the Co2 Laser Treatment as well as Fraxul treatments. The staff are very helpful, happy and knowledgeable. The way my Mom looks today,, (amazing) she owes it to Dr Cumberland and her wonderful staff and her state of the art equipment. Much Love.

Jul 21, 2018
Every appointment I have, I have to wait in the exam room for at least an hour for the doctor to show up. I have had MiraDry, a mole removal, Botox and Juvederm done here. MiraDry went well, I only sweat a little bit now. Highly recommend. However my experience with the injectables wasn’t as smooth. I had a consultation for Botox and Juvederm, where Dr Chaddah told me she would use 8 units of Botox @ $10/unit and give me 1/2 syringe of Juvederm @ $240. I went into my appointment and she added 4 extra units of Botox without telling me. I then went to pay and the woman told me I owed double what I was quoted before. I did not have the quote with me and had to argue with the woman for a bit. She eventually spoke to Dr Chaddah and agreed to charge me what I had been quoted. Dr Chaddah was supposed to send a prescription to my pharmacy to stop cold sores from appearing after the trauma to my lips. That prescription was never sent through. A month afterwards I went in to have a mole removed. It went okay. However, at the end Dr Chaddah was upset that I had paid our agreed upon pricing for the injectables in my prior visit and demanded that I pay the difference of $60 that very day. I was happy with the MiraDry and Botox, but I will not be back.

May 25, 2018
Dr. Cumberland is a compassionate woman with integrity. She knows her business and is passionate about producing positive results.

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Opening Hours

Mon:8 am - 3:30 pm
Tue:7:30 am - 3 pm
Wed:7:30 am - 3 pm
Thu:7:30 am - 4 pm
Fri:7:30 am - 3 pm Open Today

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