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Birmingham Cosmetic Surgery & Vein Center | Dr. Rifai

Birmingham Cosmetic Surgery & Vein Center | Dr. Rifai

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3.7 Google Review
300 S Blackstone St, Jackson, Michigan, 49201, United States
(517) 782-1800 www.bcsmichigan.com
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Jun 6, 2017
I wish I could give a full review but I was never able to make an appointment due to the world most horrid receptionist. The first time I called to attempt to make an appointment this women answered and told her I would like to set up an appointment and in mid sentence she interrupted and said "you know what, I'm busy, I don't have time to talk to you right now. Give me your number and I will call you back when I'm not busy." And hung up before I could respond. I thought it was very unprofessional but gave her the benifit of a doubt, we all have bad days. Two days later, I never received a call back. So I called again. Same women answered. I told her I had called days earlier and I really wanted to set up an appointment. She said that she TOLD me she would call me when she could and that she would call me in an hour or so when she wasn't so busy. Okay. No call that day, so the next day around 3:30pm when I STILL hadn't received a call I decided this was ridiculous and called back again. Same women. I explained that I had called a few times to set up an appointment and hadn't been able to. Her response was "and your point would be?" Me: "My point would be I want to set up an appointment". Her: "You know what, we're closed now. Call back when we are open." Click At this point I'm angry and confused. I've never called a business with such an openly hostile receptionist. I've been extremely polite (more so than this women deserves) and patient. At this point I decided to take my business elsewhere.

Sep 24, 2017

Jul 14, 2017

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