Dermacare Cosmetic Surgery: Dr. Reza Rod, MD

I have been going to Dermacare for over 3 years now. And always felt welcomed and had all my questions to any treatment answered so tht I could understand the results and follow up that may be needed. Because of this I have referred multiple family members and friends, so that they can feel and look as good as Dermacare and their staff makes me feel. Dr. Rod, you should be proud of all your staff and the customer service they provide. Thank you Christina, Julie, Marie and Karen for all you do!

Mary, the laser technician is amazing. Getting laser hair removal (depending on the area) can be a little embarrassing and painful! She did everything she could to make me feel comfortable and she also gave helpful information regarding additional procedures I am interested in. I would definitely recommend this place to anyone looking for laser hair removal services.

I cannot say enough great things about Dermacare - both doctor & staff! I have had skin problems all of my life - acne, scars, wrinkles from using products to dry up my acne, etc. Having tried everything possible over many years, with no success, I had resigned myself to the fact that I was going to have to live with bad skin & the insecurities that came with it. But when I went into Dermacare, it wasn't for MY skin, it was for my teenage boy's acne problems. I was hoping they could do something to help him so he wouldn't end up like me. We met with Jazmin, their AMAZING esthetician, & she created a treatment plan for him that gave him results that no dermatoligist or previous treatment had even come close to. I was so impressed with his results, along with her knowledge & understanding of different skin types, that I decided to ask her if she thought she might be able to help me with my skin. She created a customized plan for me that included various treatments as well as having me use some of the quality custom skin care products they offer. I am happy to say that, although it's only been a few short months, each morning as I put my makeup on I am amazed at the drastic improvement of my skin. While we're still working towards the goal for my skin, for the first time in my life, I have hope. Hope to have people look at me - not at my bad skin. If you're someone who's experienced this, you know that is something that you cannot put a price on. Young or old - GO SEE JAZMIN - let her work her magic on you & watch the transformation in you take place!

I wanted to improve my skin's appearance and decided to try the ThermiRF treatments at Dermacare. The skin under my chin is tighter, and the fine lines around my eyes and mouth are much softer. I am so happy with the treatments I have purchased another treatment package. The staff is also very friendly and professional. Thanks Dermacare!

I have been a patient with Dermacare since early 2014. For the majority of my time as a patient my treatment was focused on skin care and I saw Jazzy about twice a month up until a few months ago. Dr. Pam DeRouin was the "skin expert" at the time, but her attitude towards me and her lack of common sense regarding my skin issues steered me clear of her. In fact, most patients I talked with felt uncomfortable with her and her behavior, but she was later let go and I continued to be cared for by Jazzy without Dr. DeRouin's dictratorship. Anyway, in July of 2014 I decided to undergo the tickle lipo procedure with Dr. Gael because I have had children which took a toll on my mid-section. I cannot state enough what a horrendous procedure this was for me. The anesthesia that was supposed to numb my insides (you are awake for this procedure) really didn't work and I felt most of the procedure which was horrific. Dr. Gael was very rough even though he knew I was suffering, so to say I was traumatized is an understatement. However, I made it through the surgery with the help of Stacy and her compassion and just hoped the results would be worth the pain. They weren't. My body is now completely uneven and looks horrible. One hip is huge while the other is flat. I cannot wear most dresses because it's so obvious how uneven I am. When I had finally got the courage to talk about having it revised the practice had been sold to Dr. Rod who agreed to fix what Dr. Gael had botched. I was assured by the girls that Dr. Rod would take good care of me and I would not suffer or be deformed anymore if I had him fix everything. It took me awhile to warm up to Dr. Rod, but I believed that he would help me considering that he has and is fixing numerous surgeries Dr. Gael botched. Well one day out of the blue everyone that worked at Dermacare was suddenly gone. Everyone that had treated me and been so helpful was just gone, but my disproportionate body still remains, so I attempted to contact the new staff to set up a time to meet with Dr. Rod. I called three times and never received a call back, so on 07/07/15 I went directly to the office. None of the "new" staff knew anything about my case. They admitted that Dr. Rod was fixing, or refunding, many previous surgeries that Dr. Gael preformed. I spoke with Marin in length about my treatment, the issues and even showed her the results of my botched surgery. She agreed it didn't look good and stated she would speak to Dr. Rod the next morning and get back to me once she did. At the time she seemed like she cared but there was a definite tension throughout the office. That was a week ago today and I've not received any sort of acknowledgement from her, or Dr. Rod. I broke down crying in this woman's office and Dr. Rod is aware of everything, but I'm not even worthy of a phone call. I took out a loan for this surgery, I was an ongoing patient for over a year and referred numerous people to Dermacare, but now they act like I'm nothing. The atmosphere in this office has completely changed. They no longer care about their existing patients and the "new staff" (including Dr. DeRouin, once again) who were "brought in to clean things up" are not customer friendly and seem to be really good liars. Now I'm out $6,000 and will probably have to pay that again, if not more, to fix the mess that Dr. Rod suddenly doesn't care about.