Arizona Dermatology

The office staff was kind, not super friendly, but kind. I got back into the room after an hour of waiting (which is fine and to be expected)... but the doctor came in and asked me why I was there. I shared with her that it was to establish care since I am new to Arizona and have seen a dermatologist every six months since I was two months old. I was born with a skin disorder and I was in and out of Hopkins for months, while doctors and students studied my rare case of epidermal nevus. It is a rare case because it is only on a part of my body and has greatly improved over the years, but it is still very much present. She was extremely rude, she completely dismissed my diagnosis and told me that I was wrong and that she had ever only had one patient with that condition and it was nothing like mine. Then she continued to look it up online to prove me wrong and when I told her that the images were exactly what my conditioned looked like years ago, she stated "Oh, my patient actually had a different skin condition." She thought my diagnosis was incorrect, which is fine but when I asked her what she thought it was, she said "well you would know since you went to a prestigious hospital"... and used terms like "what is it you THINK you have?", "aren't you a lucky one since it disappeared?", and "well if you had that condition you would have a deformed baby." Well Doc, I can't have my own children so thanks for being so cruel about that one... thank you for dismissing my condition and how I feel about it on my body, and thanks for being rude. At my previous dermatologist, my doctor was measuring and photographing spots because skin cancer runs in my family and I have had pre-cancerous basal cells removed at just 24 years old. This doctor gave me a quick look over, told me those same spots weren't anything, to come back in a year if I want to, and asked if she missed anything. Isn't that her job to check over everything because I AM NOT A DOCTOR? Thanks for your time, but I will not be returning here. There is no bedside manner and she made me feel confused, horrible, and invisible.

Nice staff straight forward procedures , seen to be a little lacking in focus at times and they don't offer payment plans for cosmetic procedures

They really take care of you here Mike Higbee is amazing and his staff is so nice and very helpful I would highly recommend it to anybody that needs a dermatologist

I highly recommend going elsewhere if you have the choice! The staff is rude and extremely unhelpful! I am still waiting on a call back from the Office Manager Susanne! It has been two weeks! I am not surprised by the unprofessional employees when the Office Manager is just as rude and incompetent!

My appointment was at 9, I was roomed at 855 and out the door at 915. I got in only 1 week after my first call. I saw one of the NP or PA's, I don't recall which. She was great. She listened to what I have tried and prescribed me the needed ointment to get rid of my eczema. She noticed the flakey skin on my face and addressed that. My skin is back to as normal as it will ever get considering the scaring from untreated eczema. I highly recommend this dermatoligist. They are awesome.