Aesthetic Surgery Center: Michael R. Macdonald, M.D.

I had a great consultation with Dr. MacDonald. He was very informative, caring and thorough. The support staff at his office were also very kind and knowledgeable.

One star for my Botox treatment $900 For treatment that did not even last for 2 months. I am not going to make any future appointments.

Before I got my septorhinoplasty I had very low self esteem. Dr. Macdonald fixed that! When I came in for my first consultation without even looking at the paper he knew exactly what I wanted to fix and how I wanted to fix it. Everyone in the office is so warm and welcoming too! I was very comfortable on the day of the surgery and was well informed on the aftercare! I feel like a new woman with my new nose! I would recommend Dr. Macdonald to anyone!

I saw Dr. Macdonald for lip implants. Maybe we just had a personality clash, but I did not care for his rude comments and short temper. During my initial consultation we discussed the lip implants and I did not inquire about any other services. However, he suggested it would be easy to get rid of the fullness under my chin and neck at the same time. I was completely offended and gave him a look that conveyed that he quickly apologized and said a doctor should never do that. I decided to give him the benefit of the doubt because he was the only dr willing to put in implants. The day of the surgery I was asked to come in 30 mins earlier to take some medicine that would calm my nerves and help with pain. I arrived at 9:30am as my appointment was at 10am. I was quickly ushered into the surgery room and given meds. However, after a few minutes Dr Macdonald came in and asked me to go to another room while he prepared. I sat in another room for about 45 mins. After 45 mins I came out of the room and asked about getting Botox that day as well. He accommodated and administered the Botox quickly. Afterward we started talking about my lips. He asked me about 5 times if I really was sure about the size, which was frustrating. In addition during the original consultation I had told him I was getting filler that evening. I reminded him that I had done that and seemed to get frustrated with me for doing so. I reiterated that during the consultation I had told him I was getting filler that evening and it didn’t feel that there was much in there. He snapped back at me saying a syringe of juvederm was not nothing and asked if I knew how much more difficult this would make his job. Had I not been sedated and payed I would have walked out of his office after that incident. He left the room and brought in a rep for. Surgisil to help him measure the implants. Again asking me if I was sure about the size I wanted. I’m pretty sure the rep could pick up on the tension in the room at that point. It was now 11am, my appointment was at 10am and we just start numbing. The dr administered a dental block, but only one quadrant of my mouth was numb. I went to tell him that and I looked down and he was coming at my face with a large needle. I turned my head out of fear and anxiety of a needle coming directly at my face and he said “just let me test it!” Again I told him I can feel my own face and I am telling him only one quadrant of my face was numb. It took him several attempts to get me fully numb. He commented that he did everything right and my nerve passages must be laid out strangely. At that point I think he could tell I was upset. He left the room again and came back in and apologized for losing his temper and being short. But, I should be glad that He was self aware enough to recognize it. I was beyond the point of offended at this point and really just wanted to get the show on the road. Around 11:30am he took me to his surgery room and asked if it was okay for the surgisil rep could be on the room. I really did not want her to be there but I was so annoyed I said I didn’t care. The procedure itself probably took 20 mins. As he was cleaning my face...after the trauma of the surgury and telling him I was sore. I asked him to do it more gently. He said he would have someone else do it, dropped the washcloth on my face and left the room. The people in the room were all uncomfortable. I basically sat up grabbed my purse and left. The nurse said she would give me a call the next day. Overall if the work he did is great,then fine. But, I do not even want to see this man for a post-op visit. Maybe our personalities were not a fit, but this was a terrible experience with a doctor who was condescending, and a complete jerk.

Dr. MacDonald is very professional and proficient in his practice. He explains procedures thoroughly and answers my questions easily. He has a friendly demeanor that puts me at ease. I have been very pleased with his work! I would recommend him to friends and family who are interested in his services. Karenina N. Santa Rosa CA