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Silkiss Rona Z MD

Silkiss Rona Z MD

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3.7 Google Review
400 29th St #315, Oakland, California, 94609, United States
(510) 763-0881 www.eyework.com
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Refresh Reviews 3.7


Dec 8, 2017
Dr. Silkiss is no-nonsense and completely effective. And her results are fabulous. My blocked vision has really opened up. Plus, she works in wonderful surgery centers. Several people recommended her to me, including my ophthalmologist and my dermatologist, both of whom are great surgeons themselves. I did have to go through several appointments in preparation, and the first one had a very long wait. But the process went smoothly, and she explained everything I needed to know.

Dec 1, 2017
I can't give more stars because I never got past the front office. These days there is little excuse for stone-age methods, and that is what I encountered, a process that was normal 20 years ago but is antiquated today. I made my appointment three weeks beforehand and at that time asked what registration I could do in advance to save time later. "Just provide your insurance info" was the reply, which I did. When I showed up for the appointment it became clear that I would not be seeing the doctor for some time, already offensive since my time is no less valuable than the doctor's. The kicker was the five pages of registration forms that would have to be completed manually. Why weren't those forms emailed to me to be completed and returned when I came for my appointment? I could have typed them, which is not only much easier to read for transcription but scannable for data entry as apposed to the receptionist trying to read handwritten responses and introducing errors into the database by using an outdated method. When I show up on time for an appointment I expect the other party to be as prompt and not to throw delays at me. I'm sorry, Dr Silkiss, that you did not want my business.

Jan 20, 2016

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