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California Skin Institute | Castro Valley

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2.7 Google Review

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20400 Lake Chabot Rd #Ste 202, Castro Valley, California, 94546, United States

(510) 881-7822 californiaskininstitute.com/the-institute/our-locations/alameda-county/castro-valley

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Refresh Reviews 2.7

Brigette Uili

Nov 20, 2018

The staff and doctor who saw me (sorry I forgot his name) were very nice and courteous. The doctor who saw me and treated me for my skin condition was very informative and thorough with my treatment. I'm really happy with the results and I'll be sure to come back for my follow up!

Tina Sachs

Oct 16, 2018

Doctor had a phenomenal rapport with my 15 year old son. Made him feel really comfortable during an uncomfortable situation. Spoke directly with him, explained what he was doing and why, told him what he needed to do to take care of himself. Really great bedside manner. Grateful for doctors like him in the world.

Jessie lorena Gomez

Oct 16, 2018

Dr. Wapen is great. My 16 yr old son feels comfortable seeing her. She is very pleasant and knows how to converse with him. The back office staff (medical assistants) are wonderful, kind and pleasant. The front office, however, is horrible. I use to get the welcome feeling when walked in, now very cold and unpleasant. The office does NOT return calls . When I call for whatever reason the recording goes on to leave a message, I leave the message but do not get a return call back. When they do answer they put me on hold, always, and leave me on hold for very long time. Once they left me waiting for 20 minutes and never checked or tell me if I can continue holding. The only reason I waited is to speak with someone, otherwise I never do.

Bon Castro

Aug 8, 2018

I had the best experience at this dermatokogy. Dr.Joel.Crockett is very good,he is so nice and wonderful.. great doctor...Nice staff very attentive and friendly..This is the place to be..Highly recommended...

Levenia Lawson

Jul 31, 2018

Friendly staff and convenient location. Been to first appointment July of this year (2018). Dr. Lauren Gebauer was friendly, professional and I look forward to clearer/healthy skin under her care.

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Opening Hours

Mon:9 am - 5 pm

Tue:9 am - 5 pm

Wed:9 am - 5 pm Today

Thu:9 am - 5 pm

Fri:9 am - 5 pm