The office staff was very friendly and helpful. They squeezed an appointment in for me as soon as they could. I did have to pay $150 as I saw the reviews before I went in. Fortunately before I went in, they checked my insurance and called to let me know my benefits and explained why when I asked. They said a deductible is a specified amount of money that the insured must pay out of pocket before an insurance company will pay a claim. They told me they will bill the insurance and subtract the $150 from the costs if it seems that I owe any amount. They also reassured me that they will refund any amount if I overpaid. So that may be a con to coming in.
However, the doctor was great. After filling out the paperwork, the office staff seated me right away. The doctor was very nice and explained everything to me. He even gave me an informational packet regarding acid reflux I have and the recommended diet I need to reduce the symptoms. When I had more questions after I left, he also took me back in and answered all my questions.
