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Norman Ge, MD, FAC & Jonathan Boyd, MD - OC Center for Aesthetic Surgery, ENT, Head & Neck Surgery

Norman Ge, MD, FAC & Jonathan Boyd, MD - OC Center for Aesthetic Surgery, ENT, Head & Neck Surgery

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3.6 Google Review
113 Waterworks Way ##145, Irvine, California, 92618, United States
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Refresh Reviews 3.6


Jul 2, 2019
I have seen Dr. Ge multiple times now in a short span for ear problems. He is great. It has been always easy to get in to see him, even with short notice they fit me in. He even took the time to call my insurance company after they denied a mri to get it approved so I did not have to pay out of pocket. He called to let me know and asked how I was feeling. He is very professional and so is the office staff. I would highly recommend.

Oct 24, 2018
The office staff was very friendly and helpful. They squeezed an appointment in for me as soon as they could. I did have to pay $150 as I saw the reviews before I went in. Fortunately before I went in, they checked my insurance and called to let me know my benefits and explained why when I asked. They said a deductible is a specified amount of money that the insured must pay out of pocket before an insurance company will pay a claim. They told me they will bill the insurance and subtract the $150 from the costs if it seems that I owe any amount. They also reassured me that they will refund any amount if I overpaid. So that may be a con to coming in. However, the doctor was great. After filling out the paperwork, the office staff seated me right away. The doctor was very nice and explained everything to me. He even gave me an informational packet regarding acid reflux I have and the recommended diet I need to reduce the symptoms. When I had more questions after I left, he also took me back in and answered all my questions.

Jan 12, 2018
I have been a patient of Dr. Ge since 2012 and I am so happy that I found a doctor I can completely trust with my well being and care. I would recommend him to anyone looking for transparency, talent and integrity

Oct 23, 2018
This clinic charge $150 if the deductible amount is not meet. this is very strange

Feb 11, 2018
The front staff is poorly trained and unprofessional. Seems like a bunch of high school kids hired to do a job that they're not qualified to do. Numerous billing errors and inconsistent fees presented. Doctor is nice but poor communication with his patients. Not a very good experience.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm Open Today
Thu:9 am - 5 pm
Fri:9 am - 6 pm
Sat:9 am - 11 am