Sadly, a traumatizing experience. Referred by ER after cutting cheek for true plastics, to make the least noticeable scar. Cost $1300. In this consult Dr. Karamonoukian tells me that he has an amazing laser and any remaining visible scar he will laser for “no cost.†As you can see there was a remaining scar. I arrive at my first appointment for laser, and AFTER treatment the office tells me I owe then $75. I go to Dr. K and remind him he told me there would be no charge, he says “But that was for a different laser, I used a ‘more expensive†one. Classic bait and switch. Reluctantly paid as I was so vulnerable, which is a typical patient dynamic which can be taken advantage of. HE pointed out a procedure done on ear, he said it gave me “pixi-ears†and he said he could fix-it beautifully. His critique made me self-conscious so afterwards I agreed to this. (Scar on cheek was still healing so I didn’t yet realize it had been done so badly.) This was $3000.00. He also told me the same, when agreeing to price he said, “You’ll need at least 4-5 laser treatments for the scar, don’t’ worry I won’t charge you anything.†At the first appointment after second surgery he used laser around ears, and then added some places on face, including scar he made on cheek (which he should be fixing for free) areas on face which I did not ask for, after office said I owed $275. They had padded in a facial laser treatment, again not disclosed or scheduled. I finally put my foot down, reminded office that I was not supposed to pay the first time the $75, but did and that he promised 4-5 laser sessions with second surgery, similar unkept promise with first procedure. (Not to mention look at my awful scar and the flat earlobe, he did a terrible job.) So, he agrees reluctantly to three more laser treatments as promised, but his treatment of me became more sour and awful. (I will state the staff was always lovely and it even seemed they were uncomfortable by the situation, as if they knew this was wrong.) My wait became insanely long, he made less eye-contact and was clearly upset with me. Finally, he told me I would need about 6 months more of lasering to get scar he created to go away, at $75 or more a session, and I had to start paying for this stating “I have my own expenses.†I am so disgusted; his treatment of me and lack of ethics only exacerbated this trauma. He also gave the scar on the cheek a cortisone shot and charged me $120! I have never had a MD make you pay for a cortisone for a shot from their own procedure. The cortisone shot is what caused my scar to atrophy and dent. I asked for a refund for the shot and $75 laser they overcharged. At first, they agreed, but then redacted this, stating they would not refund me, because “services were already rendered.†I’m sorry but verbal agreements before treatment are binding, (he said he would laser for no charge) and there was no written documentation stating he would charge for laser post-his procedures/that extra laser treatments would be padded in. I am getting my scar revised by another plastic surgeon who is only charging me $800, is a wonderful guy from excellent academics, and said that this scar on cheek was not done properly, it needed deeper stitches. I am beginning to wonder if he does sloppy scars just to push lasering on his patients to fix them. He told me the older plastics guys don’t accept laser, I am beginning to know why, it’s a scam and it doesn’t work—major false claims.
New plastics told me, truly trained plastics surgeon should have minimal if NO visible scar, this is the whole point of the extra cosmetic training, they should be so good you DON'T NEED laser. Other surgeons can't believe how botched this is.
Update to this post on different social media, easily found. Disturbing.