Laguna Surgical & Cosmetic Specialists

In 2014 we were referred to this dental surgeon for wisdom teeth removal. This is not a full time office- it is a roving center used by various surgeons who come in a book work like a factory. I paid for the work in advance, as was required; BUT they later also billed my insurance Metlife and were paid an additional 80% on the dollar. People were nice. Place was not clean. Soon after surgery my son came down with MRSA. Son was healthy teen with no prior surgery or illness. If I could give Dr. Arthur Johnson a zero, I would.

I have one regular wisdom tooth that could be easily extracted and one that is slightly curved. Because of this my dentist didn't feel comfortable extracting the teeth himself and I was referred to this doctor. Upon arriving I had to wait 25 min to get x-rays done. I left work to go in and was planning to go back in to work so I was in a little bit of rush. I told the receptionist/x-ray taker this. The receptionist has a child like persona and was laughing the entire time I was getting my pictures done and she asked if I was OK. After I mentioned I was in a little rush to get back to work- obviously I was just not in the mood to chit chat..... She was is totally unprofessional. After watching a long video on how you can potentially DIE from getting your wisdom teeth, I finally saw the doctor. I had a lot of questions b/c I am planning on getting braces. I asked him a question about something related to ORTHO, I prefaced my questions with "I don't know how much you would know about this.... " He laughed too! and said "I might know something..." in my head I'm like yeah I know you went to school for 8+ years but IDK what you know about braces. Why should you make me feel like I am the one being condescending? Sorry but check your ego... Anyways. I was finally done! The receptionist told the other receptionist that I was in a rush so they would send me a treatment plan through email. This was OK, but I expected it at LEAST the next DAY. It took an entire week. a couple months had passed. I finally saved up the money to schedule an appointment. The receptionist looked over my treatment plan and said oh no..this isn't right. In my head I was like what?? of course BAIT AND SWITCH. She proceeded to add more charges and sent me the new treatment plan. I obviously couldn't afford the amount which had increased over 300 dollars, So I guess I am in the market for a new oral surgeon. They should have honored the first treatment plan they gave me. Save your TIME and YOUR MONEY don't go here. :)

Dr. Johnson is an outstanding oral surgent, and his staff at Laguna Surgical is top notch. Everyone is very professional, and they have excellent communications skills, starting with Dr. Johnson down to his team. They care about their patients, and you have direct contact with Dr. Johnson after any procedure. I highly recommend Laguna Surgical & Cosmetic Specialists!

This office was able to fit me in immediately after my dentist drooped the ball regarding a wisdom tooth extraction. The staff was courteous and explained everything to me in detail. They were knowledgeable in their practice and didn't try to bully me into procedures I did not want. The office is relaxing, no crackling laughter like the previous office I was just at. The doctor sat with me and explained the whole procedure, risks, benefits, and medications I will be using. I didn't have to remind every single person that I have a severe latex allergy, perhaps because they read my detailed medical history. I woke up from sedation without nausea and no pain. After about 8 hrs there was a dull throb but not even enough to take tylenol. The open socket isn't mangled and very minimal bleeding. As an RN that works in the surgical setting and gives sedation, this place definitely had their act together as an outpatient center. I would highly recommend this place if your a nervous nelly about the dentist, like me.