Well, we went here for my son. I don't think the doctor was rude. Slightly condensending though. I read through all of the reviews before we went in, and we went in a bit scared. I'll post a few points.
1. My son is in a wheelchair. He cannot walk. This facility does not have an elevator, or ramp going up to the second floor. It was very difficult for us to get my son and his wheelchair up to the second floor. She did offer to make our next appointment at a facility where we didn't have to go up stairs. That was very kind, BUT it is still against the ADA for a medical facility to not have an elevator if they are on the second floor of an office building.
2. One of the first things she mentioned was that she was not wearing her doctor coat because "apparently it scares children and I don't want to scare your son" this stood out to me because one of the previous reviews stated that the dermatologist lady scared her grand daughter and it seemed to bother her. So I found this a bit condescending.
3. She kept trying to insist that my son's condition is because of contact dermatitis. I can understand her reasoning, but the only way to get his rash to go away is to use yeast medication. She even specifically stated that if the Diflucan made it do away, then that is not characteristic of dermatitis. That the only thing that Diflucan treats is yeast. So my logic was that if the rash completely goes away with a yeast medication then it is not contact dermatitis. The rash ALWAYS comes back within 1-2 days of stopping yeast treatment, so I am afraid that it is a form of resistant yeast. After explaining to her my logic, she is still saying we need to change wipes and diapers on top of a new yeast cream and an anti-inflamitory medicine. I will follow her advice and try a different diaper and water wipes. I understand sometimes you can get a reaction from something that you have used for years. I know, it has happened to me before. But the rash looks nothing like contact dermatitis, and the only thing that helps it is a yeast medication.
4. The receptionist was kind enough. I didn't have any problems with her being rude. It seem like she was forcing a smile, it didn't seem genuine, but I really wouldn't complain. Sometimes you are having a bad day. The assistant helping the doctor was kind. She sat in on the whole appointment for what I am assuming is because of all of the complaints they have had. So I'm betting it was a backup to ensure that it's not a he said she said battle if someone complains. It didn't bother me having her there. She even was kind enough to have the receptionist get my son a sticker after his apt.
Overall if you have a simple issue then you may try your luck here. I don't know how knowledgeable she really is about skin conditions. Once she gets an idea in her head it gets stuck there. So if you have a serious concern I may suggest getting it checked out elsewhere. Personally I won't be taking my son back. We got a hold of our doctor office and got a referral to infectious disease. I feel they may be more knowledgeable on what is going on with my son. And they may even culture his rash to ensure a proper diagnosis.