I was referred to, Dr. Newman, by a good friend for breast augmentation. After seeing her results I felt I was in good hands. All of the office staff was kind, warm and welcoming. However, upon meeting Dr. Newman both my husband and I were surprised by his cocky and sometimes demeaning beside manner but I felt it could be over looked because what matter to me more was the quality of his work.
While we did discuss size, I was never informed of the brand of implant he would be using, the different options they had available or any warranty information. When choosing an implant a professional surgeon should go over the different options in size, profile, cohesiveness and how they will achieve different results. It is important to educate each patient on the options available and to discuss what would work best in their case to achieve the look they desire. However, I was mainly only informed on was size. At no point did anyone go into detail on the different options they had available or explain to me what would work best for my case and why.
I don't feel that Dr. Newman took the time to truly understand what I was wanting nor did he seem concerned with taking the time to choose the right option to avoid the complications I ended up with. All of this could have been avoided had we discussed more than size and even though I repeatedly expressed my concerns of going too big, he ended up going bigger than expected.
After surgery he did respond to me no matter what time or day it was. However, my last post-op visit was horrible to say the least. He dismissed my concerns, didn't seem to believe or understand the pain and discomfort I am feeling due to the implants being much too big for my small frame, thin skin and little breast tissue. Amongst other complications in addition to size. Once again he came off as superior and demeaning, basically saying there was nothing wrong with the work he did yet went into a lengthy explanation on how we could go about a revision. A revision that most likely never would have been necessary had he took more time during my pre-op to explain my options (other than size), truly listened and understood what I wanted and helped me pick an implant that would have avoided the complications I ended up with.
I do think Dr. Newman is a talented doctor but he would truly benefit from humbling himself so that he develops better communication with his patients and actually hears what they're wanting instead of thinking he knows best. Taking the time to educate your patients so that they can make an informed decision will save everyone the frustration I went through and still dealing with.
Almost $7,000 and I'm not happy with my results, not even 4 months post-op and I already need a revision. However, I'm just not comfortable returning to his office as dealing with him fills me with anxiety. So I either have to find another surgeon or just deal with the issues I have as it will be an expensive revision on top of what I've already paid.
Hopefully, he will take this as constructive criticism and make the necessary changes so no one else has to go through what I did.
Before your office responds with "We don't see your name as one of our patients" do you really think patients want to list their real name for all the world to know the plastic surgery they had done? No, most people don't but I have a feeling you know exactly who I am.