Douglas Stevens, MD Facial Plastic & Laser Center

The receptionist and nurse are very friendly and welcoming. They keep the office running smoothly. My dermatologist recommended I go to Dr. Stevens to have a growth removed from my ear canal. He told me Dr. Stevens was an excellent plastic surgeon as well as an ENT specialist. Dr. Stevens explained his findings and procedure thoroughly. My experience at the Surgical-Center was very positive. All follow up appointments went well. Dr. Stevens is a genuinely caring person. My surgery results were outstanding. I had a lot of stitches both inside and outside of my ear, but six months after the procedure, there are no visible scars. I highly recommend Dr. Stevens!

Felt so relaxed during my entire visit, now I will go back for some more pampering :) Very efficient, knowledgeable, and realistic about results. I was so impressed by the skin analysis camera. Looking forward to seeing those photos improve after these treatments, but already feel more confident at work and on weekends.

I've never been more impressed with a medical staff. From day one I was treated like family. With Amy at the front desk being sincere and professional all the way to Dr. Stevens who literally saved my life. I am forever grateful.

horrible visit! I waited 1 hour or more. Stevens recommends to leave a bb in my maxillary sinus due to being shot in the face and since I have no insurance or cash im stuck with steel or copper object in my face. Now I'm having sinus infection and went back to er. other than splitting up blood every day now the object slowly dissolve and toxify me with lead! Am going to get a better doc to remove the the bb. pellet since mr.only care about money couldn't do it. I thought docs are supposed to care for patients or what the patient needs not about who has money. not tell them about other people having to leave shrapnel stuck in them for later complications. America wake up from people who only cares about cash! real docs get you better because it comes from there heart not from greed!

All the reviews talk about the staff being "nice". The staff can be as nice as possible but b/c the skill level isn't there, you end up with HORRIBLE results like I did. I was fooled by these superficial reviews. I saw good reviews & relied upon. Now after a bad surgery and being disfigured, a REAL review is AVOID AT ALL COSTS! There aren't more REAL reviews here b/c he pays for silence. I refuse to take the money & sign the form agreeing not to publish negative comments b/c I wish someone had chosen to "pay forward" the warning instead of choosing cash which would have prevented me from losing so much money and ending up worse off than I was before. If I can prevent even 1 person from a bad surgery, then not taking the payoff was worth it. I needed to fix: - Curved nasal bridge (to the left). - A bulbous tip. - 2 small cancer spots removed from forehead. The result: - A curved bridge (to the right due to over rasping). - A bulbous tip b/c he just flat out didn't do the surgery I requested. - Additionally a deformed nasal opening where he didn't even connect it back properly. - A big jagged permanent scar on forehead and asymmetrical eyebrows. Cost for his failed procedure $9,000. The quoted cost for me to have a scar & nose revision to fix his errors = $23,000 which I can't afford as a single parent especially have spending my savings on him. He doesn't care about the patient. If he screws you up, he could care less and doesn't even return emails after you refuse to sign his "silence" form. Additionally after the surgery, I got the surgical records & confirmed he in fact didn't remove any bulbous material from the tip as specifically requested. I also discovered he stated he performed a septoplasty. Now this was never discussed in the pre-op meetings. Bc if it had been, I'd been very alarmed since I had a septoplasty done previously and also had written confirmation from 3 doctors recently that my septum was perfectly straight. My nose bled for 3 months after the surgery. There was absolutely no injury to the nose and no way the septum deviated within a month on its own. Upon reviewing his surgical notes my it was easy to see why I got a defective nose and forehead. A doctor who previously removed a different spot spent more time preparing & marking the surgical site to ensure it was done properly than this surgeon actually spent doing the entire surgery. Lesson...if you want a doctor who knows what he's doing and end up with correct surgical results, run fast from this place. Nice staff doesn't fix horrible surgery jobs.