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Northeast Georgia Plastic Surgery

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3.7 Google Review

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1296 Sims St ## B, Gainesville, Georgia, 30501, United States

(770) 534-1856 www.negpsa.com

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Refresh Reviews 3.7

Carli Wakefield

Aug 15, 2018

I have had the honor of getting injectables done by each physician. They are all wonderful and very talented ðŸ˜.

Katie Allen

Aug 1, 2018

Dr Walton did an amazing job on my mommy makeover!! I would recommend him to everyone. Carli, the skin esthetician, sees me regularly and she has helped my skin tremendously!!!

Mylan Shepard

May 22, 2018

Felt the office manager was extremely rude. Office policies can always be explained in a polite manner. The office/site also needs attention. Bathrooms require a key which seemed strange but the real issue was they were dirty. Unfortunately, just based on the office condition and office manager, I would not recommend this practice.

April Walters

Jul 31, 2018

I have been doing microneedling for a couple years now for my acne scars and sun damage and I have always been happy with the results. I recently had to PRP microneedling with Carli Wakefield. She is not only an aesthetician she is also a LPN. She is amazing and really knows her stuff. The results are phenomenal and quicker than just microneedling. I totally recommend consulting with Carli.

Danielle Kernaghan

Dec 28, 2017

Was a long time client here until today. I moved out of state and needed my patient records. I called over a week ago and requested the form to release my information. I recieved the form, filled it out and sent it back as instructed. Never heard back. I was in town today and stopped by to get my records. The front desk staff had no idea what I was talking about, I showed them my emails and was told to wait â€œa few minutes.â€ After 30 minutes I approached the desk to ask how much longer it would take when the woman I had seen chatting with her coworkers for 15 minutes earlier was now gathering my records and said to me â€œitâ€™s going to be a bitâ€, to which I replied how much is a bit because Iâ€™ve already been waiting 30 minutes? She says â€œIâ€™m working on it.â€ At this point I walked out, sent my husband in to wait. My husband comes out another 15 minutes later and told me to go get my paperwork they wouldnâ€™t give it to him. Not sure why because not once today was I asked to confirm my identity. I even brought marriage records since my records were still under my maiden name. So I could have been just anyone picking up my information. But besides that point, the front office staff were rude and unsympathetic to the fact I had to wait so long for something i requested electronically over a week ago. They were not busy and there was no reason other than lack of customer service that I was treated the way I was. Call me old fashioned, but an apology or some form of empathy for my wait would have gone a long way. Will NEVER use this office for anything again. Iâ€™d rather drive an hour an spend my money somewhere that provides good customer service.

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