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Plastic Surgery of Gwinnett

Plastic Surgery of Gwinnett

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5.0 Google Review
500 Medical Center Blvd #150, Lawrenceville, Georgia, 30046, United States
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Apr 22, 2018
Horrible customer service, there is a new lady they hire because kelly(the expert)Quit. this new hire that does laser removal, doesn’t seem to know what she’s doing. All 3 session with her was unsuccessful, which the so called mgr did nothing about the situation. They all gave the clients 1 free treatments due to the fact that Kelly left and they had to hire someone else I suppose. They decided to use that free treatment for solving my issues. It was Absurd! My complaint for the new hire is that she doesn’t clean the area off at all, normally they used witch hazel to clean the area before the begin the treatment. She is always sitting down when doing the treatment and most of the time the table I’m laying on is higher so she’s not able to see certain areas. She doesn’t put cooling gel on the area before doing the treatment to protect the epidermis or reduce the severance of your pain level. She also didn’t use hydrocortisone during my treatment to reduce any redness or irritation after the treatment(maybe she ran out for the pass 3 months). She also forgets what treatments the client pays for, that’s if you order more than 1 treatment or a special treatment that requires more than 1 area. Oh and by the way, if only half of your hair is gone... she will let you know the it actually called LASER REDUCTION TREATMENT not removal treatment, so that’s why most of my hair is still there. But some how it’s still LASER REMOVAL ON GROUPON!!! Be careful doing business at the facility because they don’t care if you have a complaint. I would not recommend any friends/family doing any laser treatment here.

Apr 7, 2017
I just got out of there and it was such an amazing experience. Kelly and Sandy are so sweet knowledgeable and professional. They both made me feel so comfortable throughout my laser hair removal! Will definitely recommend to everyone I know.

Apr 12, 2018

Mar 7, 2016

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