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Lexington Plastic Surgeons

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3.6 Google Review

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550 Peachtree St NW ##1575, Atlanta, Georgia, 30308, United States

(404) 856-0284 lexingtonplasticsurgeons.com/lexdocs/our-office/location-atlanta

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Refresh Reviews 3.6

Jackie l

Apr 9, 2019

I just long for the days of the old office staff with Ms. Brenda (nurse) and Kay Battista (Patient Consultant). The office ran much smoother with communication. I've received at least 3 phone calls from lack of communication between staff regarding payment, records etc....... I have been a patient of Dr. Works for years and wouldn't trust any other doctor with my body. The office staff needs to communicate among each other before placing a phone call to patient asking xyz. I was put off by De'Andrea calling about payment, after I've already spoken with Amy regarding payment. The front desk needs overhauling. Young girls, don't know the proper etiquette of office rules. Dr. Works is amazing, but beware of the office staff.

Stephanie Cunningham

Dec 13, 2018

I went for a consultation. I had read a lot of reviews about how the office staff was rude and unprofessional sho I was very weary. My experience was great. The staff was great. The was no high pressure sales or anything. The wait time was minimal.

M Blakk

Feb 15, 2019

Good Day Dr. Jones, I wanted to recognize D'Andrea and Alek for their excellent customer service and for showing great care, sympathy and support while I was experiencing a very uncomfortable moment. It matters tremendously to me when I am able to feel and sense genuine unconditional patient care from employees. The care that I received allowed me to relax, minimize my stress, and made me comfortable to move forward with the procedure. Dr. Jones, I want to say thank you to you for caring and taking great care of me (another patient in distress), thank you for loving or enjoying what you do. By you enjoying what you do, God was able to use you to repair me, your words helped me to say, "yes I can do this again to fix what I see in the mirror as a mess". Doing this was the 2nd hardest thing that I had to make a decision to do. Anyway, I didn't want to write a short story, I just wanted you to know how hard this was for me, and how grateful I am for your service. Thank you! Best regards,

Jherine W.

Dec 19, 2018

**Update December 19, 2018** Following a series of overbookings I was contacted by the office manager, Alex. He expressed sincere remorse for the problems I had experienced and rescheduled my follow up. At the follow up Alex greeted me warmly and the wait was non existent. I was seen promptly by Dr. Work and his team who again, did great work. With the kinks with the wait and scheduling concerns worked out I have nothing but praise and am *so* thankful for my results. *Update 11/27* I maintain that Dr. Workâ€™s work is impeccable. However the office is so poorly run that I will be continuing my post op treatment elsewhere. I have had three scheduled post op visits and have spent a collective seven hours at the office following my procedure. The last appointment I received a call from the office asking me to reschedule as they had overbooked. I rescheduled, showed up for my appointment and waited over an hour. I had to leave without even being called back. They didnâ€™t validate parking or anything. Jasmine, the office manager, was abrupt and made excuses without apology for poor scheduling. One emergencyâ€”okay. But every appointment should not last two+ hours. I have to now go to urgent care to have a stitch removed since I wasted an hour driving to a doctorâ€™s office without being able to see the doctor. There are other practices. Go there. *Original Review* I wholeheartedly recommend Dr. Work. His bedside manner is so easygoing and straightforward. His work is succinct and thorough. The office staff and nurses are among the best.

Md Vieira

Aug 5, 2018

I had the most awesome wonderful experience at the office today with Natalie M is the office manager there and she was Well informed regarding that doctors, As well as the ins and outside of the procedure. she showed me some pictures and made me feel really comfortable and after hearing and speaking with her I'm going to go ahead with my procedure and I will be posting pictures and comments after my procedure is completed thank you again Natalie and all of the doctors there at Lexington plastic surgeon office of Atlanta you have a wonderful person there.

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