Thought when I picked Dr. Will out of several other doctors that I would be in good hands with her and her office. The first surgery I had on my nose, they forgot to give me antibiotics until 3 days after surgery when I called the office. I called the office to complain about abnormal pain and a allergic reaction which her assistant did not call me back so I had to track down the doctor over the weekend. Had a few issues that Dr. Will asked I wait a year to fix, no problem I understood. A year passed and I go in for my check up. I do everything they ask, gave them 6 weeks notice for surgery. Once again I had to track down the assistant; 3 calls in two weeks to get confirmation about my appointment in which she insured it was all set. One week before they call me to tell me they had to cancel me cause they are over booked. I pleaded that they find time to get me in that week at any other day or location as I had made arrangements for work and child care already. They got me scheduled on a different day and location only to cancel again the day before cause they didn't change the insurance. Also, among all this Dr. Will assured me it was going to cost less for a revision as well as a break on the new location; that was not true turns out I was being charged more for the revision. I called and left two messages asking to speak with Dr. Will and completely ignored, she didn't even have any respect for me to at least apologize that this got messed up. Now I am left with a nose I am unhappy with and a journey to find someone else to fix it. Disappointed is a understatement considering I waited almost 20 years to fix my nose.
