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Plastic Surgery Services

Plastic Surgery Services

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1140 Conrad Ct, Hagerstown, Maryland, 21740, United States
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Jan 31, 2018
Went there to one of their open houses two weeks before my high school reunion hoping to get a lift in my jowl region by getting cheek injections. They do give-a-ways which seem rigged, I bought two injectables at a savings not as good as they promised online. After waiting an hour and a half for my turn I went in the back and waited 15 more minutes until they said that getting this injectable would take more than the 15 minute slots they had for the open house (they could have told me in before I waited almost two hours). So they scheduled me to come back the next week even though I had the concern my face would be swollen or have injection marks for my reunion the office manager (who told me they didn't have time that day) said she had the injections all the time and they didn't leave a mark or swelling. So when I came back the next week I waited for over 30 minutes till I came in the back and told my concerns to a nurse or assistant of some kind. I specifically said I don't want huge cheek bones, I want more apple type cheeks and if possible I'd like some under my eyes to fill the hallow where I had dark circles, that I'm doing this to lift my face not for huge cheek bones. Then Dr. Garazo came in and I had assumed she told him everything I'd said but he just marked my face, injected me and said my cheek bones look great and left. He was in the room with me for 7 minutes. Also not at all the look I was going for, I did had huge cheek bones almost like a skeleton and it made my dark circle more noticeable and did nothing for my jowl. Also I had injection marks and bruising. It looked AWFUL! I wrote to the office manager who had lied me saying it would take more than 15 minutes of the doctor's time, that I wouldn't have marks, and that it would lift my jowls saying I was unhappy and she never wrote back. They also never gave me the upc off the injectables which you can save up for discounts with the manufacturer which they probably save for themselves. I wanted a lifted jowl, less dark circles, and natural cheeks. I got the opposite, it made my cheeks look unnatural, my dark circles look worse and sunken and more of a jowl! Be cautious of doctors offering things at a discount, trying to lure people in because their service isn't good enough to keep return customers. I won't be returning.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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