Charleston Oral and Facial Surgery

Highly recommend this office. Dr Lee was very knowledgeable and reassuring. I was nervous about my pain during the procedure but I felt completely comfortable during surgery today. I feel 100% better now! I'm back to work already. Thank You Dr. Lee and your staff!

I am going to attempt to only give facts and no opinion so you can draw your own conclusion based off of my story. -I was sent here by another dentist office for emergency wisdom tooth extraction. - I was informed by Dr. Strauss that I needed to have teeth removed via oral surgery. - I asked if they could just be pulled since I had a wisdom tooth extracted in the past and it had just been pulled since most of it was still above the gum and this tooth seemed to be in the same scenario. - I was then informed that it was too far gone and had to be removed via surgery and could not be pulled. -We then discussed pricing -I had been informed ahead of time that I would only need a $75 co pay -We then discussed a $400+ procedure I could not afford and I was informed that I had to pay it upfront or I could apply for a credit card through their office -Upon informing them I only had less than $200 on me since I had only been told to bring $75 the diagnoses of what needed to be done to my mouth changed -The tooth I was told prior could not be pulled was now being pulled Now my opinion: The nursing staff was very nice and helpful. Dr. Strauss came off nice at first but by the end just struck me as a liar and a con artist. He acted like he wanted what was best for me and even used the phrase "this is what I would recommend if you were my brother" but then his story and demeanor changed when the amount of money I had was lacking. He seemed very rough with the procedure using my bottom lip and jaw as a pivot point and was very cold after I didn't have the appropriate funds. I came back after two weeks still in pain. Once again the nursing staff was very nice and helpful. When Dr. Strauss finally looked me over again he made me feel like a junkie looking for pills when I was just concerned about the amount of pain I was still in after two weeks. I will never step foot in this place again and I will inform everyone I know to steer clear.

Dr Lee and his stuff was amazing from start to finish. Thank you so much

Excellent customer service, My son had a emergency situation and I was having a hard time finding a Oral Surgeon who would see him for same day service. I called Charleston Oral and Facial Surgery and talked to Hannah and stated my sons situation and immediately she did everything she could to get him on the schedule. My son said everyone was so nice and took very good care of him. Again a big THANK YOU from the both of us!!!!!

Unbeknownst to me, was quickly referred (within the hour) to these folks for emergency tooth extraction to stop infection. Everything was handled efficiently and professionally. I will definitely go here for my next unplanned emergency extraction!