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The Lett Center

The Lett Center

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3.7 Google Review
660 S Mt Juliet Rd #Suite 210, Mount Juliet, Tennessee, 37122, United States
(615) 443-0901 www.thelettcenter.com
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Refresh Reviews 3.7


Dec 7, 2017
I highly recommend Dr. Lett. I have been a patient of Dr. Lett for several months. I was in an extremely fragile condition when he took me as his patient. I now feel and look like a different person. I receive so many compliments. Dr. Lett is extremely thorough and answers any questions that I may have. He ALWAYS is on top of my patient care and for that reason my husband and I are very appeciative. His staff are professional and kind. They exemplifies the definition of Great Customer Service.

Nov 27, 2017
I'm in shock on how anyone can say Dr. Lett was anything but amazing! He did my first surgery 11 years ago and had another one done last year. All of my follow ups and visits was always very informative and pleasant. Loved that he prayed over us both before my surgery. Customer Service has always been great with the staff and him. I love and use several of the products they have in the office and will continue to go back. The ladies make you feel so "at home" when talking to you. Like they have known you forever. Very comforting!! Thank you for caring about your patients!

May 25, 2017
Dr Lett was extremely nice. On the day of my surgery he prayed with me! His staff had always been super kind, as my insurance did not pay what i expected. So i have had to make monthly payments. They have never been ugly or rude, ALWAYS kind and caring...

Oct 7, 2016
I have been a patient of Dr. Lett for several months. He and his entire staff are very professional and caring. He always takes time to thoroughly explain my treatment, answer all my questions and make me feel at ease. He is very kind, compassionate and it's obvious he really cares about his patients and their well-being. I have and will continue to highly recommend him to anyone seeking the services of a plastic surgeon and I would definitely return to him if I ever need the services of a plastic surgeon in the future.

Apr 13, 2016
Dr. Lett seemed very nice during my consultation, however, the office staff is a different story. I left a voice mail for the nurse and it took 2 weeks to get a return call. UNACCEPTABLE. I scheduled an early morning appointment and ended up standing outside the door for 25 minutes while the 2 nurses/staffers inside made no attempt to let me in. Posted hours are 8-430, yet when I stood there until 8:25 waiting to be let in for my 830 appointment the door remained locked. When I called I was informed that the clinic doesn't open until 830 a.m....so why do they tell you to arrive at least 15 minutes early? When I drove away at 835 the door was still locked. Obviously the attitude of this clinic is that their time is much more valuable than mine. It is totally unprofessional to not open on time and to leave a patient standing at the door until AFTER the set appointment time. Even a great doctor can get a bad reputation with an office staff that is so lax about customer service and respecting the customer. ***************UPDATE************* Dr. Lett called me personally to apologize for everything. He is truly committed to customer service and vowed to make it right. I am impressed with the sincere apology and the effort to take time out of his busy day to serve his customer.

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Opening Hours

Mon:8 am - 4:30 pm
Tue:8 am - 4:30 pm Today
Wed:8 am - 4:30 pm
Thu:8 am - 4:30 pm
Fri:8 am - 12 pm
Sat:9 am - 2 pm