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Shujaat A Khan MD Fort Worth Plastic Surgery

Shujaat A Khan MD Fort Worth Plastic Surgery

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800 8th Ave ##404, Fort Worth, Texas, 76104, United States
(817) 335-6363
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Apr 26, 2012
My wife had her procedure on Feb. 29th 2012 and was told by Ginger she would get reimbursed for the ruptured implant within 2-3 weeks. It is now the end of April and after multiple attempts we finally received the contact number for the manufacture of the implant. Upon, calling them today they stated it would be another 6-8 weeks before we can expect to see the refund, if there is even going to be a refund. I understand there is testing and procedures which are in place and must be followed but if Dr. Khan is going to tell people 2-3 weeks then they need to ensure this is the case and not 14-16 weeks if at all. After a lengthy discussion with the manufacturer it appears the implant or device as Allergan refers to it, laid idle at the hospital for approx. 8 weeks while the entire time we was being informed by Ginger it was strictly a manufacturer's delay. Do not expect to receive your warranty refund within the 2-3 weeks Ginger promises...Allergan informed us it takes them 6-8 weeks just for them to do their portion. We will absolutely never do business with such dishonest and disrespectful office staff again. PITIFUL!!! VERY AGGRAVATED!!!!

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