Dr. Rodney E. Schmelzer, MD

I made an appointment at Primary Children's to get a small growth removed from her finger that was present at birth. Dr. Schmelzer walks in, takes a look at her finger, and says, "Yeah, this is no big deal, we can take care of this easy" and tells me to set up an appointment at his private office (Plastic Surgery Associates) and gives me his card. He then left the room. I thought, "Seriously?! That was a joke." I never made an appointment with them, I made an appointment with the Primary Children's satellite office in Riverton and got in the next day. The doctor there came in, tied a string around the growth and said it should fall off in about a week. Dr. Schmelzer couldn't have done that? She is fine, no big deal right? A few weeks later, I get notification that Plastic Surgery Associates sent a bill to my insurance for a few hundred dollars and that I owe a $30 copay. I called my insurance and they said to take it up with Plastic Surgery Associates. Now, I know that $30 is not a lot of money, but out of principle, I called to contest the bill. I was told that the lady that handles billing was out of the office and that they would have her call when she gets back in. I heard nothing until I got a bill saying there was a late charge of $10 added to my bill. I called them back and got a hold of the lady that does billing. I explained the situation to her. She was no help. She said that there is no way to take care of this other than paying the copay. I am beyond frustrated with this place. Since when do you get to charge someone for doing nothing. Lo and behold, I come to write this review and notice that others have similar bad experiences and the same frustrations. Stay away!!

I think hes a great surgeon. However he is a super hard Dr to work with. Very arrogant and does not keep within the timeline he provides when you first meet with him. I was told to come back in a month to discuss the next surgery. I came back and after sitting in the room for an hour he sent his assistant in to tell me he wasnt going to come in and see me because hes not ready to do surgery yet. Lots of other great surgeons out there that have a better attitude.

I signed up for their hair removal. I already did half of the treatment and have EXCELLENT results at a reasonable price. The team has been so nice with me and the ambiance at the spa is great. I highly recommend it! :)

This is the most unprofessional and dishonest practice I have ever been to! I have never written a poor or good review for any other doctor, but I am so beyond upset with this office that I don't want anyone else to experience what we did! My daughter did the cranial helmet with Dr. Schmelzer for plagiocephaly (flat head). At our first appointment, we asked 3 or 4 parents in the waiting room what they thought of their experiences. They all were in agreement that they didn’t love Dr. Schmelzer, but they thought Allen (the orthotist who makes the helmets) was good, so that’s why they were still there. We should have listened to them. After 3 months of wearing the helmet, Dr. Schmelzer told us to remove the helmet at age 1 (without asking anything about her developmental milestones). He didn't ask...but I didn't know I needed to tell him. She was developmentally delayed and was not crawling or walking. A month after removing the helmet, we took her in because the flat spot had gotten worse. Dr. Schmelzer arrogantly told me I was wrong and there was no way it had gotten worse (before he had even looked at her). Once he examined her, he kind of panicked and said the only way it could have gotten worse was if she was delayed developmentally. Well, she was and he had not taken time to ask that before it had gotten worse. By then she was too old to continue treatment. We were so upset and wanted a second opinion from another doc. They had us get a second opinion with another doctor in their office (probably just trying to keep our business). The doctor admitted that Dr. Schmelzer had removed it prematurely and it would have not gotten worse had he known her delay and kept it on. I spoke with the office manager, and they agreed to give us a 17% discount on what we paid. Super small percentage, but that's all they would offer. Well, it's been 3.5 months since that conversation and still no refund. And the office manager won't ever accept my calls or call me back. And to top it off, Dr. Schmelzer's final consolation was, "Well, if her hair is as thick as yours is, it'll cover the flat area and you'll never know." We didn't pay him just to have our daughter’s hair cover what he was supposed to fix in the first place!

Don't waste your time