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Willamette ENT & Facial Plastic Surgery

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3.4 Google Review

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3099 River Rd S, Salem, Oregon, 97302, United States

(503) 581-1567 entsalem.com

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Savanna Mullan

Sep 29, 2017

Overall I like Willamette ENT. My son had to have tubes put in. We’ve been seeing Dr. Thompson. He’s knowledgeable and gets to the root of the problem. However, you will wait AT LEAST 30 minutes, likely 45, before you’re seen for an appointment. It’s pretty frustrating. This is usually the case when we visit. So just be prepared.

Corina Rominger

Aug 9, 2017

WORST DOCTORS CLINIC EVER. I've worked in a few and I couldn't imagine any of my coworkers treating patients the way the whole staff did. Dr. Nishioka was very nice and the nurse who got us prepped for surgery was very personable. However, every other staff member from the front office to the back was a nightmare. My 3 year old daughter went in to get her tonsils/adenoids out. The bigger old nurse at the end of our appointment who took my daughter off my lap when she wasn't ready and was telling me I need to just force the water down her and be stern. Then promptly tells me look at her when she's talking. I'm sorry, but very unprofessional. Very rude. I wish I would of got her name. My husband will be taking her for her follow up visit and I will never step foot in there again. Their main goal is to get people in and out as fast as possible. Every person was automated ,monotone and scripted. No personality, compassion or basic human decency was shown for the whole visit. She was rushed to get out of there right after surgery. However couldn't leave until she drank a little and was able to look at her throat. They sure as hell made sure we were out of there fast and before my 3 year old was ready. With that insanely big, rude lady at the end. I couldn't imagine a worse experience. I'm honestly surprised this place is still in business with the type of people they hire. I would rate 0 stars but it won't give me that option.

Brenda Hennemann

Jul 13, 2017

I only gave one star, because that's the only way I can leave a review. Been there twice. Visit a year apart. First visit I was referred by my doctor for problem with sinus running down back of throat and plugged ears. Couldn't tell you his name, he came in stuck a camera up my nose. Said he would send results to my doctor. Never gave a name. Said I would never go back. Second visit was for the same problem, new doctor and I told her I won't go to the doctors at Willamette. She said okay will send you to another. Surprise I ended up here again. It turns out they are the only place in salem. Couldn't tell you the name of this Doctor. He was to busy trying to impress the young intern that was with him. They came in, he showed her the x-rays and said nothing to worry about. Nothing wrong here. Problem is I'm the patient and he never talk to me. The only thing he said to me was that I needed to have a hearing test. So I went down the hall had the hearing test. I was told all people of my age loose their hearing. I was 58 yrs old. Will never recommend that rip off place. The insurance company have helped them build a nice place. To bad they let it go to their heads and forgot how to be doctors. I might have to go to another state to find a ear, nose, throat doctor. Thank you for letting me get this off my chest. Think twice before you go there.

Eddie Brown

Jul 26, 2017

fast, easy, efficient, low pain fast heal surgery, great follow through, worked my insurance so my copay was extremely minimal. I couldn't believe it. Best medical experience I've had.

Corin Wilson

Jul 28, 2017

They will try to sell you stuff way before they ever try to fix what your actual problem is, if they even do that. I'll admit I don't have much experience with ENT's, but if you're looking for that kind of service try somewhere else. I get the idea from other reviewers that these guys are solely in the business of profiting off people's misfortune, not making you whole.

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Mon:9 am - 5 pm Open Today

Tue:9 am - 5 pm

Wed:9 am - 5 pm

Thu:9 am - 5 pm

Fri:9 am - 5 pm